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"great staff, amazing room view, very clean and well maintained hotel"

"Clean and spacious room Quiet Walking distance to dining and the falls. "

"Everything was very good. Clean rooms, helpful friendly staff. Breakfast was pricey for the quality of food. Pool area has a noisy machine running constantly making conversation almost impossible. We have stayed here before and would do so again."

"Staff. Anna from Play restaurant had some of the best service and personality. "

"I have got an upgrade to the 29th floor with the most perfect view of the Niagara Falls. The staffs are very friendly especially Monica. Only the day when I checked in the beds are not really nice made up. It loks like the housekeeping made the beds in a rush. Breakfasts are very nice. The location is very central. I would highly recommend this hotel."

"Great, really large room. View of US Falls. Hotel was clean and staff were friendly. Only issue was that breakfast wasn't early enough for us to enjoy before we had to leave hotel"

"Fast check in, free breakfast and a pool until 10pm. ;)"

"Room is clean"

"We did not eat breakfast"

"Very great staff. Room with a view of Niagara was wonderful and they were very accommodating. Only hotel around that was pet friendly"

"Excellent customer service 🌸"

"Staff were courteous and professional. Very helpful with everything. "

"clean"

"The room was very clean..The staff were very pleasant and check in was easy with No issues.. We were in Room 1618 and would like to say the view of The Falls was amazing ! The only issue I had with the Hotel is the Parking Fee of $50 Canadian per night.. This is the first time I’ve ever had to pay for parking at a Hotel that I’m staying at. "