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"Did was relaxing but hot tub wasn’t hot and pool water wasn’t warm"

"Heel vriendelijk en behulpzaam personeel Alles mooi onderhouden Mooie wellness Heerlijk verblijf"

"We have just had a 3 night stay at the Hotel and it was lovely. When we arrived the reception staff were very friendly and gave us a brief tour, when our room was ready we were again escorted there by a member of reception. The room was a great size with a small patio area overlooking the lush gardens. We had dinner in the restauarant on our first night, which was excellent, service was impeccable. We used the bar a couple of times, loving the idea that we got to choose our "Happy Hour", we also...

"A beautiful hotel and gardens with lovely staff. Thoroughly recommend. Sorry I can't recall his name but the new chap on the reception desk was particularly helpful. "

"Excellent location in old Funchal. Very close to Harbor front and to museums, shops, services. Although there are no staff on site, check in was smooth, and we felt secure with the locked doors we had to go through to keep residents safe. For the most part, we had timely responses to queries to staff if we had questions hotel/room/airport transportation as needed. "

"Good bed"

"Caught bedbugs which spoilt my entire holiday, despite Change in rooms, once bitten it takes 2-3 weeks for the recovery. Rooms not cleans properly. Dust and dirt in part of our room stayed there most of the time we were there "

"Carolina met us when we arrived. Checkin was easy. Finding the parking was a little tricky at first but we managed. The apartment was clean and just right for the two of us. We were right in the heart of Funchal and were able to walk to stores and restaurants. "

"The location is excellent. Rooms are clean but furnishings are old and outdated. Housekeeping staff does a good job. "

"Tolles Hotel mit total freundlichen Personal, tollem Frühstück und einer Aussicht für die sogar Busse von Außerhalb anreisen. Insbesondere das Personal beim Frühstück ist immer freundlich und hilfsbereit, selbst wenn es mal etwas voller war. Unbedingt die Pizza vor Ort probieren."

"An amazing little hotel. Staff was super nice and helpful. Rosa, was taking care of us in a dining room and breakfast was so delicious. Highly recommend this place ❤️"

"Great Location & wellness offers. Friendly staff"

"Wij vonden het heel fijn dat het een "kleine" accommodatie was, met veel persoonlijke aandacht voor de gasten. Zonder uitzondering was het personeel heel vriendelijk en behulpzaam. Bij de omschrijving was het duidelijk dat er bijvoorbeeld bij het zwembad geluidsoverlast was door het verkeer. Een grote plus voor ons was het zoutwater zwembad en de tuin. Ontbijt & diner waren goed! Voldoende keuze en afwisseling. Bij avondeten (gelukkig) ook voldoende groenten. Centrale ligging aan de wat...

"This was a lovely hotel, with Katia ( the Hotel Manager) present and regularly asking if everything was satisfactory. The building , the rooms , spa and indoor / outdoor pools : all beautifully maintained. The breakfasts were wonderful ( cold buffet but also choice of omelets, eggs Benedict etc!) Dinners at either the golf club or Oxalis dining room very good . For us the outstanding features were the fantastic Palheiro gardens …..& the exceptional friendliness of all the staff ( Sonia,...

"Large comfortable room. Good bed. Spacious en suite. All staff were universally helpful and friendly. "