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"This would be remembered as one of the most pleasant stay we had because of the Sapa Square staff, during our few days April 2026 stay, led by Jayce their front desk main man. Jayce just went beyond the service of what was expected, I remember my buddy lost a pair of Gucci prescription glasses at the mountains in Fancipan , Jayce went out of his way communicating with Fancipan Starbucks lost and found, and there indeed we found the eyeglasses and Jayce even went on arranging the return of the...

"I enjoyed my stay here at the amazing hotel. I had a good comfortable room with a good view, and I absolutely love waking up every morning and enjoying the all you can eat buffet."