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"Had a relaxing stay overall. Friendly staff in lobby,spacious clean rooms with good clothes storage and comfortable beds. Nice to find hairdryer,iron and ironing board in the room. Good sized bathroom with lovely toiletries. Cooked breakfast at 9.30am was cold on our first morning and after microwaving our food,the warmers were switched on by a member of staff. Breakfast was on til 11am but the warmers were off. Breakfast was only warmer on our 2nd day as some trays were empty and freshly cooked food had to be waited for. Pastries,breads and cheeses were good as was the coffee. Nowhere in the information i received or on the hotels website was it specified that the pool was not hotel specific. I thought i was booking a hotel with its own pool & spa for residents. It was a leisure centre attached to the hotel which was open to the public. On going for a swim,half the very small pool was cordoned off for swimming lessons. Managed to do a little swimming but couldn't use the only 2 heated loungers as there were children on them who were not staying in the hotel. Kind of disappointed slightly as it wasn't what i thought and would have preferred it to have been exclusive to hotel residents. The spa was very very good though. Massage & reflexology was well worth it. Relaxing atmosphere in the spa and felt chilled out after treatments. Not a bad stay overall. Would consider staying again."

"Pool was lovely, and the room size was great. Breakfast was pretty poor with most of the food cold. The toaster was also broken. Small fridge in the room was a nice touch although never really got cold enough to cool drinks. Tv was broken and kept turning off after 2/5 mins."

"Lovely over night stay. Nice breakfast, nice pool, nice staff and decent price. No complaints here "

"The bar prices on larger are not to bad but the wine prices are way to high the smoking area out the main entrance has no cover ok in the summer but the winter well you know "

"Fabulous motel, staff were so lovely & friendly. Room was so clean and decorated beautifully, only down fall I would say is the streaming on the telly so complicated messing with WiFi settings to get it going. But has to channels anyway, ample parking, restaurant was lovely m&s garage in walking distance to. All in all a lovely stay & the drink vouchers for my partners 30th birthday was such a lovely treat. "

"Great stay as always here"

"Very pleased with the hotel, shame they charged guests to park while staying at the hotel. I believe this should be free for hotel stayers. Apart from that hotel was pleasant enough and staff were friendly "

"The recently refurbished (I understand) room was a generous size, and bed was enormous and comfortable. The view over the square was great, but this meant a few noise issues from passers by at kicking out time. The walk in shower was clean but lack of shelving for shower gel and shampoo seemed like an oversight. "

"Poor customer service, so difficult to get hold of reception, needed to make a change to my booking, was unable to get through and ended up loosing my money due to hotel not answering the phone. Really poor"