Bay Hotels hotels in Rye

"This hotel needs some serious TLC, room was just tired with water leak stain on the celling. Chairs in the room and breakfast hall were rocking quite wildly. Breakfast was good - recommended. Parking was convenient. This hotel needs renovation."

"High quality hotel, super indoor pool, king size bed, bar and restaurant meals excellent "

"Fantastic Hotel "

"Cameron welcomed us and was very friendly and helpful. Check in and out was easy. Parking is paid for, again it’s easy. We grabbed a bite in the restaurant area, it was fine, and the prices were good. We slept well and left early for Le Shuttle. "

"Hard bed,cold room,food terrible. it's a shame because it's a nice place Anthony was very understanding to the reasons i left after three days kind regards a.j.elliott "

"Top no"

"It offered me exactly what i needed, a room, high up, overlooking the beach, it gave me exactly that. I wouldn't hesitate to recommend if this is you."

"I recently stayed at this hotel and found that its location is one of its biggest strengths. It’s close to plenty of shops and restaurants, and the lively pub downstairs adds a lot of character and energy to the place. There were, however, a few areas where the experience didn’t quite meet expectations, and I hope this feedback is helpful for both management and future guests. Breakfast Issue Breakfast wasn’t available on Saturday morning at the time confirmed in my booking and at check‑in, due to the kitchen staff being unable to access the kitchen. The staff member on duty did their best and suggested I go to another restaurant and request a refund later. Unfortunately, when I spoke with the manager, the interaction felt dismissive, and the hotel only refunded the nominal breakfast cost rather than honouring the original arrangement. Clearer communication and a more guest‑focused approach would really improve this. Room Cleanliness The room carpet hadn’t been cleaned before my arrival and had a visible stain, and the room wasn’t serviced on the second day. Small details like this make a big difference to the overall stay. Room Condition A few maintenance issues stood out: mould around the bath, a broken shower fitting that made it difficult to wash comfortably, and a vanity mirror that couldn’t be adjusted. These are all fixable and would help elevate the guest experience. "

"The room was a bit small but the view was great of the beach the staff was always very helpful I did like the off street parking I would come back ten out of ten 👍👍"