"We arrived at the Accommodation and we told we had booked 2 rooms, but that was incorrect as the receipt we had showed only one (it's important as you'll see).
the room was large and comfortable, but smelled of wet dog, we aired the room and tried to sleep there but the smell got stronger as the night went on. next morning got out of bed to find the carpet wet and that the on-suite toilet had been leaking. Good news is, on complaining, the staff moved us to the only spare room in the hotel (the one from earlier, lucky mistake eh!), the 2nd room was very nice, a little smaller, but well appointed and comfortable so the staff handled this well without any quarrel and very apologetic.
The dining room and breakfast rooms were a bit aged, needing an update, but the food was well presented and tasty, served quickly and hot with local delicasies available and a well stocked bar.
It's a nice enough hotel, with IMO just above average rooms and facilities not a lot different from a Holiday inn.
A bit too expensive if I'm honest for what you get, and certainly not as good as others we stayed at on the 3 weeks business trip, but anything on a NC500 road has an unofficial 25% tourist tax on everything."