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Hôtel Universel in Rivière-du-Loup

4.0 star property
Travelers splash in the indoor pool with waterslide or gather around the firepit at this Rivière-du-Loup hotel offering 24-hour services and convenient self-parking

Choose dates to view prices

Hôtel Universel in Rivière-du-Loup offers an indoor pool with waterslide and lifeguard. Enjoy a firepit for evening relaxation and dine at Restaurant Boreal with international cuisine. Free WiFi, extended parking, outdoor furniture, and multilingual staff enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is ฿4,393
฿5,227 total
includes taxes & fees
8 Mar - 9 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Room

Excellence Room | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege Club Room

Privilege Club Room | Hypo-allergenic bedding, individually decorated, individually furnished

Privilege Club Room

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in Rivière-du-Loup, Hôtel Universel in Rivière-du-Loup is connected to the convention centre. Musee du Bas St Laurent and Manoir Fraser are cultural highlights, and some of the area's activities can be experienced at Club De Golf De Riviere-Du Loup and Riviere-du-Loup Saint-Simeon Ferry. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Rivière-du-Loup travel guide
Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • The parc des chutes is an excellent spot downtown Rivière-du-loup to go for a hike.
    Parc des Chutes
    4 min drive - 3.0 km
  • Musee du Bas St Laurent
    18 min walk - 1.6 km
  • Cegep De Riviere-du-Loup
    2 min drive - 1.9 km
  • Grand Portage Regional Hospital
    3 min drive - 1.9 km
  • Centre Culturel Berger
    3 min drive - 2.6 km

Restaurants

  • McDonald's
    13 min walk
  • Subway
    17 min walk
  • L'Innocent
    3 min drive
  • Tim Hortons
    15 min walk
  • L'Estaminet
    4 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Upscale family-friendly hotel connected to the convention centre
You can look forward to a firepit, dry cleaning/laundry services and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to thalassotherapy, a body wrap or a body scrub at UniverSpa, the on-site spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool, along with a waterslide and a lifeguard on site
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and luggage storage
  • Outdoor furniture, a banquet hall and secured bike storage
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 300 individually furnished rooms have perks such as air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and free infant beds

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  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 1,113 reviews
The price is ฿2,944
฿3,503 total
includes taxes & fees
9 Mar - 10 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 054854, 2026-11-30

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM to 10:00 PM.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 8 Mar 2026 start from ฿4,393, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self-parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Centre Culturel Berger and Club De Golf De Riviere-Du Loup are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Universel in Rivière-du-Loup Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1172 out of 2029 reviews
Rating 8 - Good. 518 out of 2029 reviews
Rating 6 - Okay. 212 out of 2029 reviews
Rating 4 - Poor. 79 out of 2029 reviews
Rating 2 - Terrible. 48 out of 2029 reviews

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
All of the above Great restaurant meal, comfy beds
Stayed 1 night in Jan 2026

10/10 Excellent

Wylie

Liked: Cleanliness, amenities, property conditions & facilities
Pool and room were great
Stayed 1 night in Dec 2025

10/10 Excellent

Varun

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, was able to check in 30 minutes early. Decent stay.
Stayed 1 night in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms, and right of the highway
Stayed 1 night in Dec 2025

10/10 Excellent

Colbie

Liked: Cleanliness, property conditions & facilities
Room was great, pool was awesome, slide was sketchy. Bar was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff. Clean and comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and excellent quality
Stayed 1 night in Jan 2026

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet stay, exactly what we needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities
Amazing hotel super restaurant access from the hotel !
Stayed 1 night in Nov 2025

8/10 Good

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
It was ok for the price. Clean and good service.
Stayed 1 night in Dec 2025

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a walk upon arrival and felt safe, supper and breakfast at Boreal restaurant was delicious and decently priced!!
Stayed 1 night in Oct 2025

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean modern rooms and a nice restaurant.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent food and service
Stayed 1 night in Sep 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property for a night layover on our trip back
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff was pleasant and informative!
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bilingual staff made my stay very comfortable. Recommend highly!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been renovated extensively since our last visit several years ago. The rooms are very nice and the food in the restaurant is excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Anton C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall bike trip

The hotel was great, clean and comfortable. The restaurant was also very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and clean hotel. Pool side rooms can be a little noisy if you need an earlier night ( open until 10pm ) and it was loud with music playing, but we had chosen that room so I will know for next time. Also a strong smell of chemicals from the pool in those rooms so that’s worth considering if you are thinking of getting a pool view. The restaurant was very nice and the food was excellent. I would definitely recommend this hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Ulandi

Liked: Cleanliness
I would rather have a room that does not border the pool next time. Breakfast at the restaurant was wonderful.
Stayed 1 night in Aug 2025

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience after 12 hour drive. I highly recommend this hotel. Extremely courteous staff and impeccably clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool!
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay so much here that we booked a second time on our way back from New Brunswick. The room was spacious, and the major win was the access to the patio door directly from the room to take out our dog. We will definitely come back!
Stayed 1 night in Oct 2025