Search Hotels Near Puerto Paraiso Mall, Cabo San Lucas

"Room was not cleaned thorough upon arrival, some dirty dishes and plates in buffet, everything else was so beautiful and service was amazing"

"Great staff! The Rooftop 360 pool was incredible, best views of Cabo. Beach Club was also fantastic. Rooms were spacious, well designed but can use more cabinets/drawers for clothes."

"Apparently the resort decided to remodel above our room in the middle do the night. Horrible banging and drilling until well after 2am and we had to catch an early flight the next day. We called to the front desk about 6 times and nothing was done in fact the noise became louder. The mattresses are extremely hard like sleeping in the floor. In fact the floor might be more comfortable. The faucet in the bathroom leaked all over the vanity onto the floor anytime you ran water. Worst resort stay we’ve ever had. Will not Return nor recommend."

"Ty"

"Cleanliness, design and staff."

"We loved our stay here. The only downside was being greeted by staff who immediately wanted us to sign up for a tour of another facility. We were tired and just wanted to get to our room. Other than that we liked everything about Casa Dorada. "

"Excellent property on Medano Beach. The best location in Cabo. The management upgraded our room when they learned it was my 75th birthday celebration."

"We love this place. The location and staff are on point"

"New place and well located, BUT, A BIG BUT.... Most of the staff are clumsy, inefficient and never available to help provide a pleasant stay to the guests. During check-in, the reception lady told us we were entitled to a late check-out as an Expedia VIP privilege; before checkout I called the reception to let them know the time of our departure, the reception lady (named Montserrat) denied us the benefit without a reason -since the hotel was empty and the season very low- Then I asked her to put me through to the management to ask there for my VIP benefit, but she didn't saying there's no manager on duty on weekends (which of course must be a lie). Traveling very often to Expedia VIP hotels around the world, this was a bad surprise because the benefits of the program are honored almost everywhere BUT NOT HERE. Furthermore, we had many issues during our 9-day stay because of the incompetence of the staff, like: they knocked on our door early almost every morning waking us up pretending to make the room (8:00 AM); we asked the staff to make it after 10:00 AM, instead one day they didn't make it at all. At the swimming pool the same thing, the staff is almost never around, should the guests want anything (towels, drinks, opening an umbrella, etc.) No one there. At the bars, there's no wine opener in the premises, so if you like wine go someplace else. As in everything, there are exceptions: like Jaime, a bell man who was always kind and helpful. In short: STAY SOMEWHERE ELSE."