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"Very helpful reception staff. "

"Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood."

"The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel."

" Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. "

"Amazing staff, helpful , professional and efficient. Thank you. "

"A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel. "

"Excellent hotel. Highly recommended. Going to stay again. "

"Lovely room, clean, quiet and nicely decorated in a separate building just beside the pub. Plenty of parking spaces so no long walk with bags and no steps up to the accommodation which made life easy. The staff were friendly and the evening meal was good. We had breakfast freshly cooked to order in the lovely bar/restaurant area and the choice and portions were plentiful. We had a lovely stay and would definitely stay again. We thought it was really good value for money and highly recommend."

"Excellent attic room with very comfortable bed. Food and service excellent."

"Clean room, very friendly staff, just 5 minutes walking distance to Central Station, 15 to the Castle. Their motto “Affordable comfort for everyone” suits well. Will definitely consider this hotel when going to Norwich again."

"Parking in a safe area, room was spotless. Don't get me started on the staff...they were some of the most welcoming we have ever come across."

"Beautiful all round. Lovely breakfast"

"Hotel is on the UEA campus. There is a shop to buy food if need be. You can use the bar if needed. Very clean and comfortable.. Quiet as well."

"Lovely hotel and staff. Dinner and breakfast was superb. Thank you."