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"Our stay as very good. The staff was very friendly, and for the most part, very helpful. The bartenders were quick to serve you and most of the drinks were solid. There were a few instances where the servers didn't execute on requests--cooking the steak to customer preference, forgetting drink orders, delivering alcoholic beverages when virgin was requested. This last bit could just have been lost in translation. Aside from the above, the buffet style restaurant served up tasty and healthy options, even if some items got repetitive. The grounds are well kept and clean. No complaints there. The room was fine. We reserved the master suite, not knowing that the kitchen would not be stocked with any utensils, pots, or pans. This is an all-inclusive, so not a huge deal, but it would be nice if we'd been able to prep some food ourselves as a change of pace for breakfast or lunch. The TVs were not very functional. The remotes didn't seem to work with the sets. Fortunately we brought our own firestick, remote, and VPN access so we could wind down with our own shows. The air conditioning worked as intended so the temperature always felt good inside. If you're booking the suite for the benefit of the kitchen, consider booking one of the garden rooms instead. The suite wasn't worth the extra money for us. Overall we would come back just for the friendly staff. They really made us feel welcome, and it felt bitter sweet when we had to go home <3 Pura vida"

"This was one of our favorite places we have ever been. The communication from before arrival, all throughout was so good and made it easy to decide what to do. The Mantu (friend in native dialect) or Butler guides the day and makes it easy to curate your experience on the go. Must do: Sunset drinks at Ambar one night, spa pool (you can access anytime) for sunset, nature tour, snorkeling (the will lend you a snorkel for right off the beach) Every hour they bring round a little bite or juice while your laying by the pool or beach. Also, I didnt realize you could get reservations and they would take you to the other hotels. We loved the steakhouse and Italian at the four seasons and we liked the asian concept at Andaz. The restaurant by the beach at ritz for lunch is amazing too. My only feedback: add beach totes to borrow in the room, clear the room service trays during stay and coffee shop was too expensive - it was oddly more expensive than anything on the property - except the massages - $650 including tip for a 90 min - it was a STELLAR massage but thats extreme imo. if it was 400 something I probably would have gotten a second one. We loved loved loved coming here and cannot wait to come back."

"We were looking for a clean place to stay while venturing out to explore the Guanacaste region including several national parks and many beaches, so this met our needs. The room was clean, air conditioned and had a kitchenette which was a pleasant surprise. If we were looking an all-inclusive resort type of stay, it would have been a colossal failure. The food was cafeteria style, limited and not very good. The one bar that was open didn't have much to offer. The pools were nice, but otherwise there wasn't much to do. There wasn't any entertainment or activities. If you are like us and are looking for a clean place to sleep that is cost efficient this is your place. If you want a resort experience, this is not the place for you."

"This was our first visit to Costa Rica, and we're so glad we stayed at Plantet Hollywood. The property team exceeded our expectations and we're so grateful for everything! Staff members were professional, authentically enthusiastic, lively and organized. Kev who was our dedicated Concierge checked on us frequently and always professional. Many thanks to you Kev! Pura Vida!"

"The resort was over all nice only issue we had was the day we needed to leave to the airport to depart the transportation to bring us down took an hour to come get us and almost made us late for our flight. The resort is up a hill and no walking is permitted for safety. So you are forced to wait. We called the office several times to get picked up and the phone would just ring and then they would answer and tell us to wait outside so we waited outside of our room for one hour before being picked up. Also, the room stated with the stay you only get two complementary bottles of water and one coffee you have to pay for the rest but other than that, it was a pretty decent day and the resort itself was very nice and close to the beach just keep in mind that you have to wait to go around the resort."

"From the start of our stay the staff was incredible, from offering up travel tips and explaining all that the hotel has to offer. Emmanuel at reception went the extra mile to make our stay unforgettable. The property is beautiful and the animals of Costa Rica are your neighbors. We saw spider monkeys among the mango trees on the property, and heard the howlers as well as the many bird species all across the resort. The views from our bay view room were incredible, offering beautiful sunsets and a snapshot of the whole bay. Occidental offered an amazing stay for our first trip to Costa Rica!"

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"The Andaz Costa Rica Resort at Peninsula Papagayo was incredible and truly exceeded our expectations. The resort was beautifully maintained, with breathtaking scenery at every turn. We especially loved the pools, the seamless boat rides to the beach club, and the consistently friendly and attentive staff. One of the highlights was enjoying our morning coffee at sunrise while listening to the howler monkeys—an unforgettable and uniquely Costa Rican experience."

"We stayed four days in April 2026. The property is wonderful, with an extensive beach, great pool and wonderful staff. The restaurant is very good, lots of variety and lots of food. Breakfast was wonderful with fresh fruit and a good menu. Our room was clean and the Air Conditioning was good. The hounds are extensive, trees, shrubs and Howler monkey in the trees. Would stay there again. "