Diamond Resorts hotels in Pigeon Forge

"The room was clean, staff was friendly. "

"This property is great. Is clean, the staff is friendly, the beds are comfortable, rooms are big. The one thing that doesn’t allow me to give it the full five starts was the service at the bar. The waiters are confused on what they can serve. We ordered a few drinks by the pool. The waiter took the order and then asked for I.D. It would be great if the hotel had wrist bands to identify adults. We were inside the pool. We don’t bring anything Ike that to the pool! We had to cancel our drinks and so my husband asked for coffee and water. The waiter comes back with only water and says we stopped serving coffee at 10:30am. This was at 4pm when we ordered. Why wouldn’t he know that? Then we over heard another waiter saying they can brew some coffee for someone else! The service at the bar and restaurant was not the best. But the hotel itself was great."

"Tv service wasn’t so good but overall was really good."

"We loved everything about our stay. The only thing I would suggest is the air conditioner didn't get real cold at 65 degrees. Also the morning we were checking out they knocked on our door 3 times to see if we were in there. This was an hour and a half before checkout time. Other than that, we will stay there again. "