Dear Millie,Thank you for taking the time to share your feedback. While we live for the thrill of receiving high marks, what matters most to us is receiving honest feedback from our guests. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.Sincerely,Esplanade Front Office Team

Dear Noriko,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Team QT Perth

Dear Tomoya,We’re sorry to hear about your experience. We missed the mark this time, but we hope you’ll give us another chance to make it right. Please drop us a line at reservations_qtperth@evt.com. Let’s chat it through, and see what we can do to make it up to you. Team QT Perth

Hi Kirstin,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

Hi Xu,Many thanks for your great review and we look forward to welcoming you back to the extraordinary.Team QT Perth

Hi Erna,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. See you again soon? Team QT Perth

Hi David,Thanks for the great review and we look forward to welcoming you back again soon.Team QT Perth

Hi Phillip,Many thanks for the review and we look forward to welcoming you back to the extraordinary.Team QT Perth

Hi Paulette,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

H iRehana,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Team QT Perth

Hi Chantelle,Thanks for the review and please don't hesitate on reaching out and letting us know how we can improve that score for next time.Team QT Perth

Hi Arnulfo,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. See you again soon? Team QT Perth

Hi Susan,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. See you again soon? Team QT Perth

Hi Joseph,Thank you for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

Hi Peter,Thanks so much for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

Hi Gerard,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Team QT Perth

Hi Claire,Local is our love language. Perth is our very favourite place in the world, and we’re so glad we could show you a good time while you were here. Be sure to stop in next time you’re in town, and we’ll fill you in on what’s new. Team QT Perth

Hi Stewart,Many thanks for your review and feedback. We look forward to welcoming you back again soon.Team QT Perth

Hi Michelle,We couldn’t agree more - Perth is the best. How lucky are we? Living local is our favourite pastime, so by the next time you’re in town, we’ll have even more to share, promise. Hidden gems to local haunts, we’ll point you in the right direction…

Thank you for taking the time to write a review and please reach out on how we can improve this score on a future visit.Until next time,

Hi Natalie,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon?

Hi Lynne,Thank so much for the review and we can’t wait to welcome you back to the extraordinary.

Hi Chris,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

Hi Mark,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

Sorry to hear we weren’t as quick as expected. Sometimes, good things take time. We do our best work when we’re not rushed or cutting corners, but we realise there’s a time and place to step up the pace. Thanks for letting us know this was one of them.

Hi Bernadette,Thanks so much for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

Hi Paul,Sub-par service just doesn’t fly around here. Thanks for bringing your experience to our attention, and rest assured we’re following it up with our team. Team QT Perth

Hi Mariah,Many thanks for the review and please do not hesitate to reach out on how we can improve this score for your next visit.Team QT Perth

Hi Annie,Many thanks for leaving a review and please don't hesitate in reaching out on how we can improve this score for next time.Team QT Perth

Hi Pete,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

Many thanks for the review Rachael, we can’t wait to welcome you back to the extraordinary.Team QT Perth

Hi Michelle,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon? Team QT Perth

Hi Sara,Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary. Team QT Perth

Hi Margaret,Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Team QT Perth

Many thanks for the review Yuta, we can’t wait to welcome you back to the extraordinary.Team QT Perth

Hi Peter,Well, let us officially welcome to the QT-side. We’re so glad you gave us a try, and loved it. Giving it all we’ve got is standard procedure around here - but standard is never enough, ever. We hope to see you again soon for another round of above and beyond. Team QT Perth

HI Rachael,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

Hi Natalie,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

Good afternoon,Thank you so much for providing your feedback of your most recent stay. Firstly, please accept my sincere apologies, this certainly is not the kind of service we aspire to here at QT Perth. I will be sure to discuss this directly with the staff members involved to ensure this behavior does not happen again.Once again thank you for your feedback.Warm Regards Sarah WotherspoonFront Office Manager

Hi Michael,Thank you for the review and please do not hesitate in reaching out and letting us know how we can improved this score in the future.Team QT Perth

Hi Doug,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

Hi Christer,Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.

Hi Mark,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

We’re sorry to hear about your experience, and thank you for sharing. Our standards are soaring, so that just won’t fly. It would be really helpful to chat through what happened. If you can please contact Sarah, our Front of House Manager, at sarah_wotherspoon@evt.com, she can follow up with our team and make things right for you.

As QT credo goes, average just isn’t acceptable. We’re sorry we didn’t bring the dazzle this time - but next time we’ll add all sorts of razzle, promise. We’ll consider this our reminder to keep our extraordinary levels in check at all times. Ante, upped.