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Hotel Penzance

4.0 star property
Victorian hotel with seasonal outdoor pool and coffee shop/cafe

Choose dates to view prices

Hotel Penzance by the sea offers a peaceful escape with modern comforts. Start your day with breakfast at The Bay Restaurant overlooking the ocean. Enjoy the coffee shop, seasonal outdoor pool, garden, or library. The staff is consistently praised for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room | Premium bedding, pillow-top beds, individually decorated

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Large Double or Twin

Large Double or Twin | Premium bedding, pillow-top beds, individually decorated

Large Double or Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Partial Sea View Double

Premium bedding, pillow-top beds, individually decorated

Partial Sea View Double

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea View Double or Twin

Superior Sea View Double or Twin | Premium bedding, pillow-top beds, individually decorated

Superior Sea View Double or Twin

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Panorama Sea View Double or Twin

Panorama Sea View Double or Twin | Premium bedding, pillow-top beds, individually decorated

Panorama Sea View Double or Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Cosy Double

Cosy Double | Premium bedding, pillow-top beds, individually decorated

Cosy Double

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superb Sea View Rooms

Superb Sea View Rooms | Premium bedding, pillow-top beds, individually decorated

Superb Sea View Rooms

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Sea View Double Room

Superior Sea View Double Room | Premium bedding, pillow-top beds, individually decorated

Superior Sea View Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Britons Hill, Penzance, England, TR18 3AF

What's nearby

  • Union Hotel - 11 min walk - 1.0 km
  • Jubilee Pool - 13 min walk - 1.1 km
  • Penzance Beach - 14 min walk - 1.2 km
  • Penzance Ferry Terminal - 14 min walk - 1.2 km
  • Mousehole Beach - 10 min drive - 6.5 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 5 min walk

Restaurants

  • ‪Ez Pz - ‬6 min walk
  • ‪The Crown - ‬6 min walk
  • ‪Roundhouse - ‬11 min walk
  • ‪The Fountain Tavern - ‬12 min walk
  • ‪Cork & Fork - ‬7 min walk

About this property

Hotel Penzance

Upscale hotel near St. Michael's Mount
You can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe at Hotel Penzance. The on-site Modern European cuisine restaurant, The Bay Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, luggage storage and tour/ticket information
  • A front desk safe, free newspapers and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as premium bedding, as well as perks such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LED TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Parking on site (GBP 8.95 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Bay Restaurant

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 377 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 1 October and 1 May.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night.
Cots (infant beds) are available for GBP 10.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 8.95 per day
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from May to August
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Penzance
Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Penzance
Hotel Penzance Hotel Penzance

Frequently asked questions

Does Hotel Penzance have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 1 until May 1.

Is Hotel Penzance pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Penzance?

Self-parking is available for GBP 8.95 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Penzance?

Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Penzance?

Checkout is at 11 AM.

Where is Hotel Penzance located?

Situated by the sea, this hotel is within a 10-minute walk of Wharfside Shopping Centre and Market House. The Exchange and Acorn Theatre are also within 15 minutes. Penzance (PZC-Penzance Train Station) is 5 minutes by foot and Penzance Station is 6 minutes.

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Hotel Penzance Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 453 reviews
Rating 8 - Good. 129 out of 453 reviews
Rating 6 - Okay. 42 out of 453 reviews
Rating 4 - Poor. 17 out of 453 reviews
Rating 2 - Terrible. 7 out of 453 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Antoine

Liked: Cleanliness, staff & service
Breakfast was below average in my opinion. Good but not good enough for 4-star hotel charging those prices. Also surrounding is too quiet with not much to do. I would recommend staying in St Ives instead. Much more vibrant.
Stayed 2 nights in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, room comfort
Very friendly staff. Very leisurely evening meal..
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Amenities
....great attention to detail and comfort....great location
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Friendly staff warm welcome
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious, airy and tastefully decorated room with all the necessary accessories and features. The service was excellent and friendly. The setting, with a beautiful view of Penzance and the harbour from the breakfast room, was particularly good. The swimming pool set in lovely semi-tropical gardens was a real joy to be in. My only gripes were: the shower, although providing ample hot water at more than adequate pressure, was nevertheless not easy to control the temperature of; the room TV - a large good quality Samsung - was not connected to an aerial so not terrestrial channels, and Prime Video did not allow logins to ones personal account. I am planning on staying there again 😊
The room-kettle, which tastefully blended with the decor
Stayed 4 nights in Jun 2025

10/10 Excellent

MATTHEW

Liked: Staff & service, property conditions & facilities, room comfort
Very good visit
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Lajos

Liked: Property conditions & facilities
I will recommend the hotel to my friends. Enjoyed the stay. Thank You all.👍
Stayed 4 nights in Sep 2024

10/10 Excellent

Skerntian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Great place but the highlight was the breakfast which was really good.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel in a great location. Breakfast was fantastic. Bar and dinner were a bit limited but staff was very accommodating. Upgraded our room and was actually smaller than our friends room but a lovely view.
Stayed 4 nights in May 2024

10/10 Excellent

Lajos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2024

8/10 Good

Svend M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good located hotel

Good hotel with friendly staff. Good location in Penzance. We were a bit dissapointed with the continental breakfast.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend and would stay again.

Loved this hotel. So convenient to bus and train station. Walking up the steep hill at the end of the day was admittedly slower than in the morning! Restaurant for breakfast and dinner was delicious! Grocery store within walking distance. Snacks in the room nice touch. I would definitely stay again. So quiet too. No elevator so be aware of that.
Stayed 5 nights in Aug 2024

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, beautiful property with water view

Great location and a beautiful renovated property with lots of lovely places to sit and enjoy. The food in the restaurant was outstanding, as was the view. It is worth noting this property is situated at the top of a steep hill and does not have lifts.
Stayed 4 nights in Sep 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a View!

My husband and I would only have a chance to tour the area around Penzance for three days. His family had left the tin mines of St. Just in the 1860's for America. We had a lot packed into a short time. The Penzance Hotel staff made us feel at home offering fabulous comfort, food and hospitality in the great tradition of Cornwall. Yeghes da (cheers)!
Chris Terry, our local tour guide at Mên-an-Tol, in Madron.
Garden at the Minack Theatre.
LOVE RIOT, play at the Minack Theatre.
Merry Maidens Stone Circle, at St Buryan.
Stayed 3 nights in Jun 2024

6/10 Okay

Nadya

Liked: Cleanliness

Really not worth the price

Hotel Penzance is overpriced for what you get. A dated hotel that could use a little TLC. The hotel should provide free parking and could use some in room air conditioning units to make a more comfortable stay.
Stayed 1 night in Sep 2022

4/10 Poor

Russell

Liked: Cleanliness, room comfort

Disappointing

Positives Room was comfortable with a nice sea view. Negatives Car parking charges were an unnecessary add on, food was well overpriced for average quality and the breakfast was awful, Scrambled egg was like porridge.
Stayed 1 night in Oct 2023

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 4 star. Black mold in bath. Sky light in bath nasty. Staff very hard to find for checking/out. No lift. Mediocre food. Lovely sea view a garden. But overall, disappointed and very surprised with 4 star rating
Stayed 1 night in Apr 2023

6/10 Okay

paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Sadly for a 4 star hotel the hotel Penzance fell below par . We arrived 50 minutes early to be told ‘you’re a bit early for check in’ no offer to wait in a lounge etc. the list then begins, no access to food or drink outwith dining room hours which was 6:30-9:30 am & pm. No room service. The rubber bath mat was filthy, room keycards needed charged minimum daily. The breakfast chef wore jeans & a sweatshirt while cooking your eggs in the dining room. The pre printed menu was not what was available. You couldn’t put your meal or drinks on your room tab as it was a separate business from the hotel. The front desk was hardly ever staffed - a notice was there telling you a number to phone if you needed someone - problem is there was no phone provided and it was highly possible to have left your phone in your room & you were locked out because of the faulty room key cards. I don’t know how this hotel met a 4 star criteria
Stayed 5 nights in Aug 2023

4/10 Poor

Lua

Disliked: Staff & service, amenities, property conditions & facilities
We stayed here in October 2020 and had a lovely relaxing time. Everything was great despite CoVid restrictions food, service, staff all worked really well and the restaurant was excellent. This is why we chose to return for a post Xmas and nee year break. Disappointing from arrival onwards. The receptionist Terry was pleasant enough but despite our phoning ahead to describe a five hour delay on the M5 and arriving exhausted, he didn’t have the sense to allow us to go to our rooms to freshen up, settle etc. we had to go through the whole checking and full payment for our holiday up front before even using the loo. The superior double room was not nearly as plush and nice as the room we’d had before with serious crack in bathroom floor tiles and furniture that didn’t close either drawers or doors properly. The view was good but restricted. The bed was clean and comfortable and maid service very good every day but the sheets were not changed at all during our five night stay which got a ‘four star’ hotel was unusual. There were Christmas lights outside our window that flashed manically across the bedroom ceiling but once requested the following morning were switched off at night so they did resolve that problem quickly. My husband had an ok but not great breakfast at £15.95 which he had to pay for immediately, before leaving the restaurant, rather than adding to our room. Again unusual. We didn’t eat in the restaurant after that as the recent reviews were all poor so we walked.

4/10 Poor

Bev

Disliked: Staff & service, amenities, property conditions & facilities
Has the hotel had a change of ownership? Because loads differed from the older reviews (which were really great). Plus, many of the facilities promised simply don't exist - as if there's been a huge cost-cutting exercise. Both the hotel website AND EXPEDIA need to update the hotel's offerings as they are incorrect. * No warm welcome with a glass of bubbly (just a deserted reception & then a man demanding to see my ID! (Reception was unmanned, no-one to ask about things) * No blackout curtains in room (roller blinds) * No premium Egyptian cotton bedding (just standard hotel satin-stripe) *No espresso maker (just standard kettle, sachets, etc) *No free bottle water (just tap water in a bottle) *No designer toiletries (just pump action bottles locked into bathroom walls) *No chocolates in room (just crisps, nuts & biscuits) *Towel rail & room light not working *Ashtrays outside breakfast room window with cig butts floating in rainwater *Terrible breakfast (NOTHING LIKE THE WEBSITE PHOTO - no artisan-style rolls & breads, no continental meats, no cheese, no melon slices, no deli items) - inedible overcooked bacon & sausage, eggs with broken yolks, choice of sliced white or brown bread only *CHEF, WHEN ASKED, SAID THEY NO LONGER DO THE LAVISH BREAKFAST ON THE WEBSITE This hotel needs RE-GRADING - it's no longer 4-star - and Expedia & the hotel website need to update the hotel offerings & hotel needs to remove the lavish breakfast photo & welcome with glass of bubbly.
Stayed 2 nights in Mar 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and great restaurant. Nice elevated location and I'm sure it's nice sitting out front or using the pool in the summer. Easy walk into Penzance. I'm sure sea-facing rooms are nicer, mine looked out over a back yard with junk in it, and with the window open I could hear an extractor fan from the kitchen (I believe), so pay attention to room location!
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaisely the Receptionist was very attentive and very helpful and friendly this morning. She took all of my complaints onboard and apologised sincerely for the lukewarm water during my stay. I know sausages and the sausages I was served yesterday were of such poor quality with a texture thats no meat. And there was this incident of someone trying to get into my room without my permission after I responded and said "a moment" Overall though, my experience was good but it could have been better considering it's a 4 Star hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Romano

Liked: Cleanliness, staff & service, property conditions & facilities
Bellissima la vista sul porto e st. Michael’s Mount dalla camera, ottima la colazione, comodo alla stazione: ci tornerei!
Stayed 2 nights in Jul 2025

6/10 Okay

Klaus

Liked: Cleanliness
Disliked: Amenities
Matratze zu weich
Stayed 2 nights in Aug 2025