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"Check-in was efficient & straightforward, staff explained the facilities & dining selection available Welcome drink & hot towels were readied for everyone - Priya is commendable Housekeeping standards for the rooms are good, with the nice touch of towels for everyone The extra bed was setup without any drama & the staff takes the time to show you to the room & gives a brief description of the room amenities Ample parking available, a small garden with nice flowers & several areas to relax & chill in front of the fireplace A lot of effort must’ve been put in to update modern touches while maintaining the heritage & Tudor style Looking forward to EV chargers in the near future Breakfast is typical English, style & portions, & the buffet spread is decent"

"Beautiful hotel. Nice staff "

"Excellent service, super helpful and friendly staff. They are very accommodating. The room we got was nice enough but could’ve used a few more upscale amenities like lotion, hand soap for the sink. The lack of drawers for clothes and an extremely small hanging rack also took away from it being excellent. But overall we loved the stay here and we will be back!"

"I had a great stay at this hotel.The location is excellent, just a short walk from concubine lane and the room was very clean and comfortable. Everything went smoothly and I really appreciated the convenience and cleanliness. I do recommend !"

"Wonderful stay. The balcony has view to the theme park and river. Kitchen comes with hot and cool water dispenser. Pool has nice sunset view"

"Staff are friendly and knowledgeable. Environment is clean and shopping is great."

"A high quality hotel but unfortuantely when we requested for extra 2 pillows, we were given 2 pillows which has wrinkle pillow cases and smells awful. When we brought the pillows down to the receptionist, we were told to bring it back to our room and a dosmetic will bring us another pair of pillows. I think its unacceptable and felt that the receptionist should at least take the dirty pillows from me instead of asking me to bring the smelly pillows back to my room. Also not a word of apolgies from the receptionist."

"Best Location. Near Mall and Food places. "

"Tower and bed lining can be better. Pillow cases also may need to replace. Shower curtains also. Overall still good giving the price of the stay "