Search Hotels Near Palace Casino, Great Yarmouth

"The hotel was of a top quality, with high standards throughout, including a lovely comfy bed. Breakfast was; excellent, well cooked and well presented. Staff were quiet and courteous, though could have been more chatty. We stayed in room 7 ) which was lush, with lovely touches and tea coffee and juice were plentiful. The shower needs some attention. Lots of dirt and grime washed off the joints in the shower when showering and the temperature and water pressure did not meet the quality of the rest of the room. Though the bathroom was very clean overall, including fresh white towels. Sadly our stay was ruined by a drunk guest in the room next door (room 6). He decided to attempt to knock the hotel front door in just before midnight because he couldn’t figure out how to open any doors with his keys. We thought he was going to murder everyone in the building. We had to call the owners. It was apparent at this point that the owners do not stay in the building during the night and we were locked in the building with other guests with no security, concierge or night staff. This was quite scary. Someone else had called the police due to the threatening behaviour of th guest locked outside. We then had to spend the next hour waiting for the police and the owner to settle the drunk guest. The owners did no follow up and did not check in with us the next morning. Also just before the thuggery we heard every aspect of the guests up stairs having sex. This ruined our stay further. "

"Fabulous find. Have been staying in Great Yarmouth the last month or so with work but stumbled across this fantastic place, wish I had found it earlier. Safe parking on site, great communication from the owner as the main door and room door are opened via the keypad on the door handle. Room spacious, trendy, very clean and the most amazing view across the beaches. Kitchen well equipped. Short walk to bars and restaurants, you couldn't ask for much more. I will return without doubt as a perfect place to stay."

"The room key I had opened the door to another room! I stayed in room 212, and after a very long day I accidentally went to room 202 and opened up the door and entered the wrong room! After a moment or two of seeing the room wasn't presented correctly, the actual guest of room 202 opened the door and walked into the room whilst I was standing there. It was just a good job I wasn't in the shower, on the loo or getting dressed. As you can imagine, the other guest was quite shocked, as was I. I showed him how my key fit his door and I hadn't broken in. It appears that the room key is actually a master room key, so can fit any door and the same key lock for outside/late night access. No one came to the room to find out if I was OK, or needed anything. I'd not stay there again. It's a shame, as back in the day this must have been quite a lovely hotel, but now has been left in need of modernisation. Yes, the cost per room was quite competitive, but that isn't the point. Safety of guests should always be paramount of importance."

"Phenomenal Hotel, Perfect location, great staff, beautiful food, personal service."

"My room was too cold and the heating l couldn’t be set to warmer"

"All pipe work blocked water blocks in every drain and toilet takes ages flush away, the shower has 1 setting boiling very dangerous temp also its imagration housing i wouod say familys of 6 in a 1 bed apartment stay away from booking here "

"Perfect as ever "

"Do not book here. It is closed and no one there. The owner has disappeared. I have reported to hotels.com and they need to be removed. I could not access and hotel was in darkness. Eventually got a refund but took ages to sort ! Avoid at all costs "

"Very Warm and friendly hotel in a great position."