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"Room was great, very clean, comfy bed. Customer service was lacking unfortunately. Check-in was slow but ok. The girl at the desk mentioned a new system being the cause of the delay. There were a few people waiting but only one person behind the desk. Checkout was actually terrible. We left early, about 6am. The girl behind the desk had headphones on and didn't remove them until we were right at the desk (she did see us coming). I had to tell her the room number three times in the space of 5...

"nice staff good location to many restaurant Clean room"

"Bonne etat"

"Perfetto sia per lavoro che per un weekend romantico. Forse è il caso di rinnovare le moquette nelle camere, ma nel complesso è fantastico."

"Butikk rett ved."

"If you book a Pod you have a 2 single mattress bed, 5 foot up, near the ceiling up a ladder. There is barely any space for 1 person to stand. There is nowhere to sit and I would not stay in a Pod again. There was no kettle in the room and none was available. The communal showers and toilets were clean as was the whole hotel. "

"Lovely helpful staff, free parking around hotel as well as paid parking at rear of hotel. Very quiet, peaceful location. Loudest noise was the delightful Church bell ringing hours and half hours during the day! "

"The fridge wasn’t working properly "

"Unfortunately we checked out early due to damp and mold in two of our rooms (room 111 and 214). I would avoid at all costs. Positives: 5min from Rotterdam station. Some people might find it a quirky hotel and appealing because of this. But I totally disliked it. Negatives: 1. No lift so you have to carry cases up many akward steps. 2. Mold and damp in rooms. 3. No ventilation as windows didn’t open. 4 Breakfast only had a continental option. 5. Unhelpful staff. 6. When the room upstairs...

"La habitación en buenas condiciones, tuvimos un problema con la clave de la habitación y ayudaron rápido a solucionarlo. Todos en recepción siempre fueron atentos y amables. El hotel estaba cerca de todos los puntos importantes y era fácil moverse "

"Allemaal prima. Goede faciliteiten, personeel accuraat, prima ontbijt."

"It was in a perfect area for restaurants and away from the center but still within walking distance. A little loud at night and in the morning due to construction and nightlife but still nice. "

"Heerlijk hotel we hebben weer genoten "

"hotel is tidy, room clean and very modern, comfortable bed and excellent location in the heart of Rotterdam "

"Das Hotel ist schon etwas in die Jahre gekommen, z. B. gesprungene Fließen im Bad, defekte Steckdosen."

"Kamer was top en ontbijt super!!!"

"Mooie kamer, faciliteiten van Fletcher aan overkant zaten erbij, zeer dicht bij vliegveld"