"Clean room, love the private onsen, breakfast buffet was amazing, endless ice cream was so fun! It was a little tricky to get to on the bus- the schedule is a little different on Sundays (Google Maps was wrong). But we got there and loved it! "
"The staff were so lovely. They made our stay so special. They were helpful with our baby who stayed with us as well. Facilities were beautiful and the food was amazing. Loved our stay. "
"Our favorite stay during our 2 week Japan trip. Incredible amenities (hot spring, sauna, heated floors, projector), amazing views of Hakone Shrine and Fuji, and a smooth check-in process. The bus stop, 7/11, and pirate ship dock are a 2-min walk away and were incredibly convenient. "
"The rooms are nice. The view from the hotel of mt.fuji is insane. The breakfast was good also. The spa/onsen is soooo good. The downsides are it's kind of isolated and the food options there are very expensive."
"We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay. "
"Probably the most beautiful hotel I’ve stayed in Japan. The hotel’s architecture and details are right on the spot. Not to mention the food and the fantastic view of Mt.Fuji, just wow, stunning! Definitely worth my time, and I am planning to return with my wife. "
"Nice quiet place to relax with wonderful amenities. The room is spacious and clean. And the hotel is a very short drive to the closest town or a short walk to the closest train station."