Search Hotels Near Norton Fine Arts Center, Louisville

"Spacious room and bathroom, including the shower. "

"Nice,clean area "

"Really nice facilities but the rooms themselves could be cleaner. My initial room had pee stains all over the toilet upon entering and though they happily gave me a new room, the bathroom had a clothes tag in the new room. It just felt like they didn't clean the rooms properly. The facilities are nice though and the hotel is very spacious."

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"Very clean room. I had the unfortunate timing of being a guest at the same time of a basketball tournament so had many basketball boys running the hallways late at night. But overall amenities were great. "

"Big variety for breakfast and the food was fresh and very good. I have no complaints about anything at this hotel. Staff was extremely pleasant. "

"A great experience!"

"Staff was not very helpful even in difficult situation."

"I booked the stay on ORBITZ. I had been flying all day and was exhausted! There was a 50,000 person Volley Ball Tournament in Louisville and EVERY Hotel/Motel was SOLD OUT! When I arrived I was told they did not have a Room for me because ORBITZ over sold the property, That’s called overselling and the the Property in question would, what we call that industry, walk you to another/sister property. The woman working the Desk was clearly overwhelmed and offered NOTHING not even a bottle of water. So determined, mind you the reservation was Paid -In-Full to get this resolved, I call ORBITZ directly and spoke first to Pranav who because it was above his pay grade transfer me to the resolution department for which I then spoke to Lloyd. I explained the situation in full detail and waited while he called the property for which I could hear the Front Desk speaking to him. Fast forward, he would put me on hold while calling every Hotel/Motel in a 25 mile radius to no avail and then repeatedly calling the front Desk. The property called the owner (so I was told) who miraculously found a Room. I arrived at 9:30pm and was given a Room 2hrs later. The lady working that Desk apologized for the error. There was a heavy set gentleman who was of absolutely NO HELP at another gentleman (of whom I believe was of Latin decent) cleaned the Room and made sure I was comfortable, ORBIZ gave me a partial refund for the error but I will be moving on. Very poor communication amongst term all."