โรงแรมใกล้ห้างสรรพสินค้า Northlake, Charlotte

"Beds too soft! Clerk at desk had to leave to assist another guest getting in their room and there was no other help so after a long drive from Michigan we had to wait"

"Very clean comfy bed and pillows"

"The staff is AWESOME! We have two items that need to be fixed. One the sheets were so old that they were pilling, which made them uncomfortable. We were at the desk one night asking for more towels when another person staying at the hotel came down asking for new sheets because hers were doing the same. They provided another set, she felt them and said they were also pilling. Sounds like the sheets need to be replaced at this property. Also, you have a lot of stainless steel at the...

"The staff was so friendly and accommodating. My Expedia reservation did not show on their end even with the reservation number from Expedia . but they quickly looked up my Hilton number and rebooked me at a cheaper rate than Expedia offered."

"Great customer service breakfast good clean hotel"

"Firstly staff at the front desk was very helpful and nice. The room itself is very dated, smelled stale and furniture and fridge desperately need replacement. For a quick overnight stay it was okay. But definitely needs to be looker at and get a refresh."

"Horrible experience, there was food in the microwave from previous stay, couldn’t sleep due to light shinning directly into my window, when I addressed the old food in the microwave, I was pretty much ignored. Hotel smells bad."

"Nice new hotel"

"The only "complaint" I have is my room was never seeviced, I stayes Mon-Fri. I was asked if I wanted housekeeping during my stay and I ackowledged I did. Nonetheless, my room was never cleaned."