Ratings based on 699 verified reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 28 Dec 2019
The hotel was very central and close to the metro and the price was reasonable
Comment from Hotel Management
28 Dec 2019 by Artessa , Hotel Management
Hello there ,
thanks for your feeback . Happy to hear that you liked where we're located . Would be a pleasure to see you again here ! Best regards from Berlin , Artessa
by a verified traveller
Posted 25 Dec 2019
Conveniently located next to a mall and near to underground station. Very easy to get around
Comment from Hotel Management
25 Dec 2019 by elena.cesaro, Hotel Management
Dear Guest,
thank you for taking time to leave us a review about your stay! We are happy to read that you had a great time in Berlin and we hope to see you again soon!
Best regards,Elena
by a verified traveller
Posted 23 Dec 2019
We really enjoyed our stay and found the hotel to be perfect. Staff were helpful and friendly, rooms were clean and lacked nothing and the beds.....oh the beds were wonderful! We had a great view too. Loved the idea of a guest kitchen-although we didn’t use it. The hotel is a couple of hundred meters from the underground station and a very short walk across the park to the bus stops. It also has a great shopping mall right next door!
Comment from Hotel Management
25 Dec 2019 by elena.cesaro, Hotel Management
Dear Guest,
Thank you for this wonderful review. We're thrilled about it. Without awesome guests like you, our concept would be only half as nice …
We are so pleased to have received your review of your recent stay with us. We are thrilled that you enjoyed every aspect of your time here and are looking forward to hosting many return visits for you.
by a verified traveller
Posted 20 Dec 2019
Close to Tegel airport, clean and reception desk were helpful.
Comment from Hotel Management
22 Dec 2019 by elena.cesaro, Hotel Management
Thank you for taking time to leave us a comment about your stay! We are happy to read that you had a great time here in Berlin and we hope to welcome you again soon!
Best regards,Elena
by a verified traveller
Posted 10 Dec 2019
Easily access
Comment from Hotel Management
12 Dec 2019 by Letizia, Hotel Management
Dear Guest, thank you for the review. The location of the hotel is in a very good district and also around there are lots of shops. We would like to see you again.
Yours Sincerely,
by a verified traveller
Posted 7 Dec 2019
This hotel was very reasonably priced- basic but adequate with the addition of guest kitchen and washing facilities if required. A little way out of the city centre but excellent transport near by.
Comment from Hotel Management
7 Dec 2019 by Artessa , Hotel Management
Hello ,
thanks for leave us a feedback !
Glad to hear , that you liked our facilities and location . It would be a pleasure to welcome you again here . Christmassy regards from Berlin , Artessa
by a verified traveller
Posted 4 Dec 2019
Very clean place and good amenities some of the staff was nice but most we found wasnt helpfull at all
Comment from Hotel Management
6 Dec 2019 by Artessa , Hotel Management
Hello ,
thank you for rating us . Glad to know , that you were satisfied with our cleanliness . Sorry for if you made some more 'bad' experiences with some of our staff . We always give our best , also in improving ourselves . It would be a pleasure to welcome you again here !
Best regards from Berlin ,
Artessa
by a verified traveller
Posted 29 Nov 2019
Everything was okay/perfekt.
Staff was helpsom, the room good and very clean.
Comment from Hotel Management
1 Dec 2019 by Artessa , Hotel Management
Hello there ,
thanks for this nice Feedback ! Glad to know , that you you were all around satisfied during your stay here with us . Maybe for a next time here ? It would be a pleasure !
Best regards from Berlin , Artessa
by a verified traveller
Posted 27 Nov 2019
Comment from Hotel Management
2 Dec 2019 by Artessa , Hotel Management
Hi , thanks for rating us ! Would be a pleasure to welcome you again here .
Best regards , Artessa
by a verified traveller
Posted 14 Nov 2019
Comment from Hotel Management
6 Dec 2019 by Artessa , Hotel Management
Hi , thanks for rating us ! Would be a pleasure to welcome you again here . Kind regards , Artessa
