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"Arrived a little before 3pm and were turned away as check-in was 3pm. Evening staff were rude. There was a hockey tournament and alot of players/families staying at the hotel - they were so loud, running up and down hallways, banging on everyone's doors. Parents/coaches getting drunk and loud in the common area. None of the vending machines were working. Pool - we were unable to enjoy it as it was over run by rude, obnoxius teens. Towels in the pool and hot tub. A parent or coach present but...

"Everything to do with the hotel was perfectly good."

"We arrived about 6:00am, we were very grateful the fella woke up and had a room for us after travelling 13 hours. The antiques and rustic furniture were awesome."

"Room was fine just smaller than I wa expecting "

"Beautiful place- great experience! "

"Great little hotel. Themed rooms. Continental breakfast offered. Only issue was ran out of hot water in the shower due to overuse and had to wait for the tank to heat up again. Otherwise would have given 5*."

"Perfect for my needs."

"Always a good place to stay. The bed was so comfortable. "

"Too far from shops."

"My daughter was travelling alone. It took 12 hours to get over the passes and she was too tired to keep going so I tried to get her a hotel. The hotel turned her down at the front desk because she did not have a physical credit card on her. It took us another hour and a half to get her to another room where I was able to sign a form over my email authorizing her to be able to use my credit card over the phone.She was scared and thought she was going to have to sleep in a parking lot overnight....

"Clean room, accomodating staff, and a great view!"

"The best place in town "

"The beds and pillows were like sleeping on a cloud. So comfy. Continental breakfast was very good. Staff was very friendly. Coffee creamer flavors were a good touch. "

"Excellent communication with property. The space was immaculate. Was perfect for our family of four traveling for sports. Quiet and easy check in. 10 stars, recommend to all!!!"

"Just a great place "

"Room was very clean and new, staff came in and did an awesome cleaning job, friendly at the front desk and for breakfast service. I would book here again for sure."

"Friendly staff during check in, especially breakfast staff. Food choices were different every morning. Clean room. Hot tub was relaxing."

"I booked a 2 queen bed room in advance and when I showed up they had overbooked amd only had 1 bed rooms left despite booking in advance. The lady was very rude about it an insisted I never booked despite me showing the conformation. They didnt offer any sort of refund even though i paid in advance and without telling me sent a another charge on my card since the 1 bed rooms were more expensive. Unprofessional and i dont recommend booking there "

"Overall good "

"Staff was very friendly and efficient. Nice room with good beds. There was a hair in the bathrub but looked otherwise clean. We used the pool as well. The pool was nice and clean. "