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"Very poor service, food was horrible"

"The pool was awesome!"

"Todo estuvo estupendo, la atención del staff, los cuartos límpido, el buffet Muy completo y la ubicación perfecta para ir a la zona turística."

"Really nice staff. I can’t remember the guys name who helped me park my car outside but he was amazing. Pool was clean. The locker rooms were really nice. Overall great experience. Will definitely stay again."

"Overall it was good for the price. Good location and friendly staff. However the washer/dryer was an issue. Two washers but only one was working. You guys need to invest in this amenity."

"Bad sheet are very bad and lot of stain"

"Darnell at the front desk was so warm and helpful. Our room was as pretty and cozy as it gets, the view to die for. The restaurant downstairs has the best French toast on earth. For reals!"

"excellent location"

"First night there was no hot water. I called downstairs to ask if there is a hot water guy said: “Yeah, we sometimes don't have a hot water, anything else?”"

"Service at the restaurant for brunch was excellent!"

"Convenient place and good for families. Breakfast was excellent. Two of the four elevators were down the two days we were there which was a huge inconvenience. The self parking garage is not just for the hotel but for the whole block. Make sure you pay for parking through the hotel and confirm with the hotel staff that it is in the garage managements system as well. The hotel staff were nice and responsive. Would go there again."

"Amazing"

"Bar was elite, room was solid very spacious. Location unbeatable if trying to tour downtown Chicago. 8 min walk from Union Station, 25 minute walk to Shedd, Field Museum. 15 minute walk to Millennium park and Art Museum"

"We spent the weekend here for my sisters birthday and it was wonderful very comfortable and the spa bath was definitely the best part highly recommend will book again in the future"

"Ideally located. What You lose in views it makes up for in its great location. Was here for GoFest 2026 and the Bean, Giordano's, CVS and even the Riverwalk were all less than 15 mins away. Of course, mileage varies by people's walking speed. But you have everything within a 30min walk, be it sights to see, stores to shop or just a simple stroll in the park or thru downtown. If you have comp breakfast, it'll suffice, otherwise, probably best to grab some to make or eat elsewhere. Unsure of...

"Excellent customer service."

"Very family-friendly! Kind staff. Good breakfast. Great location!"

"Rooms are on the small side, but are clean. There are a few games to play in the lobby, and a few places to eat. Didn't realize I had to put down $100 deposit per night, so that did eat into our budget. The pool and hot tub had to have a reservation, so we were not able to use them. Great location!"