4/10 แย่
Kimberly
เดินทางเพื่อธุรกิจ
27 ต.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
Staff was not very friendly. Check in was at 4pm. My flight arrived so I requested to check in early at 3:45pm. Front desk told flat out told me “No, we do not do early check in. I’ll call you when a room is available”in the most unpleasant tone. Zero accommodation for a gold elite member. I had to find a place to go while waiting on a call from Marriott staff. It was after 4:30pm and no one called yet. I was exhausted so I went back to the hotel. I had to ask if I could check in now since it’s well after 4:30pm. This was a different staff member. She was nicer & got me checked in. But just total inconvenience. If I had not returned to the hotel I don’t think anyone would’ve called to say a room was available. I wouldn’t stay there again. I almost cancelled and went to Hilton but it was late.
Kimberly
เข้าพัก 1 คืน, ตุลาคม 2025