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"We were initially disappointed to hear a week before arrival that the honeymoon suite was unavailable due to repairs, but what followed was nothing short of wonderful. Our replacement room was beautiful, and the moment we saw those dramatic, serene mountain views, any lingering "what ifs" melted away. It’s the perfect escape to slow down and breathe. Even the winding, adventure-filled drive there makes the arrival feel earned. The food was another major highlight with fresh, healthy breakfasts...

"Not to much words needed. Just amazing!"

"Had a great time! Huge thank you to the women at the reception desk. Both of them gave us great advice on how to make our trip unforgettable!"

"Great experience! Private parking lot is a huge bonus in the old port with very little street parking. Great food, clean rooms, nice staff."

"Nice location - close to old city; nice breakfast - good fruit selection; friendly staffs"

"Accueil sympathique. Très propre. Excellent restaurant. Vue exceptionnelle et emplacement pratique pour prendre le ferry et visiter la ville."

"As specified already when booking, there’s no parking at the hotel but there is one that is not far from the hotel at a convenient walking distance which is the one recommended by the hotel. When I arrived, I was able to find a parking there. We were thankful for this recommendation by the Hotel. "

"Had the most amazing time here at Sansal Chania Crête, the staff are amazing and so friendly, this is our first visit to Crete Sansal and we definitely will return, the roof top pool and bar was an added bonus, at times we had the whole pool area to ourselves which was fabulous, the bar staff were very helpful and knowledgeable of the area. Breakfast was superb, cereals, cooked breakfast, pastries, jams, nuts, continental breakfast as well, fresh orange juice, choice of hot beverages. Staff...

"Beautiful place."

"Great location, great staff, fantastic breakfast! Highly recommend. Only issue is parking because old town Chania is not accessible by car, so you have to find parking about a 1/2 mile away and walk. Still worth it, just be prepared for the parking spot hunt. (We found parking garage, and paid about 25€ a day)"

"Hotel Staff all very friendly and helpful Breakfast was perfect, nothing really that was missing. Rooms cleaned well every day, AC worked well. Location perfect, short walk to the harbour and bus station. Nothing to complain about, fantastic hotel and within a very reasonable budget. Thanks for the stay!"

"Schönes kleines Hotel in der besten Lage am venezianischen Hafen. Wir hatten unser Zimmer zur Zampeliou Straße, damit keinen Meerblick, dafür war es ab 0.00 Uhr sehr ruhig. Sehr freundlicher Empfang mit einem früheren Check in. Sehr gutes Frühstück im Nachbarhotel."

"Everybody were helpful and so sympathetic"

"Very accommodating and friendly staff, helpful with any questions we had regarding restaurants, shopping, etc.Would stay there again"

"We thoroughly enjoyed our stay. The room was clean upon arrival and cleaned and made up daily. The breakfast was great and the balcony breakfast area was just lovely. Staff always ready with helpful recommendations. We took advantage of the laundry service which was great. Location of hotel was very central and walkable to the tourist areas. Highly recommend!"

"Harbour views and traditional character of property"

"An outstanding hotel and one that we will most certainly return to. We initially chose this hotel because of its fascinating history and unique character, but what truly made our stay exceptional was the people. Even before we arrived, it was clear that guest experience here is not just a job—it is a genuine passion shared by the entire team. A special thank you to Orfeas and Eleni from Guest Experience, who consistently went above and beyond to make our stay memorable. Whether it was...

"Gutes Frühstücksbuffet"

"I see no reason why this place would be rated less then a 10. Fantastic staff, beautiful authentic structure, decorated to suit the originality and likely the best location one can ask for. As a traveller, every now and then you come across a place that feels like home. Speaking for myself. this has been one of them."

"Staff was useful and friendly. That were always welcoming and willing to assist."