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"They try to make travel as easy as possible!"

"This hotel wasn't the nicest hotel we stayed at, but would stay at again. It was clean but definitely not the most up-to-date hotel. All of the staff was extremely friendly and helpful. The only real complaint I have would be that the hot tub had so much chlorine in it, that we couldn't even sit in it because it burned our eyes so bad."

"Our room wasn’t ready until 10pm! We had to wait for over and hour and a half."

"Clean room, breakfast was good just a little cramped for the amount of people."

"Nice"

"Very nice staff and the room was clean!"

"Unimpressed with the hotel. They double charged on my bill"

"The breakfast was not what I expected. The place needs some work and it smelled of smoke."

"Staff was excellent. Breakfast was great and the staff there were friendly, inviting and accommodating. Room was clean, comfortable, roomy and laid out well. Will be staying at more at IHG hotels."

"Breakfast was problematic. The staff was unable to keep the food trays stocked."

"Fantastic stay overall, just what we needed on our trip."

"I had a horrible experience on 7/3/26 I had taken my family to kings island for the fourth of July so I made sure I booked in order to have plenty of sleep room, I planned to have the kids sleep on the sofa bed , so when we pulled is out the bed we were shocked to see that the mattress and sheets had urine stains as well as blood spots and so did of the beds, I immediately called down to the hotel staff and explained the situation to a male by the name of Al, he was rude and stated that they had...

"Not staying again"

"Clean. Friendly staff. Great location for Miami University."

"The elevators to the rooms are oddly distant from the lobby. Our room was clean, but was missing some basic supplies such as tissue and coffee for the Keurig machine. Overall, it served its purpose for us (a quite overnight sleep) but was not overly impressive."

"Great location"

"I was very disappointed with the condition of this hotel room. The carpet was heavily stained and visibly dirty, making it look like it hadn’t been properly cleaned in a long time. There were also dirt stains on the walls, which made the room feel neglected and poorly maintained. On top of that, the room had a strong mildew odor that made it feel damp and unclean from the moment I walked in. Overall, the cleanliness was far below what I expected, and it made my stay very uncomfortable. I expect...

"Clean with friendly staff"

"Best hotel I’ve probably ever been too! Clean, great breakfast, quiet, close to kings island (5 min drive) Would def recommend!!!"

"Staff is great!"