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"Great location, but disappointing overall. Stayed for a week and one of the three elevators was out of service the entire time. The other two were extremely slow, with waits over 15 minutes on multiple occasions, causing me to be late for an appointment. Rooms are not well soundproofed, especially on weekends. I also noticed a torn bed cover and dust in the room. Not what I would expect from a 5-star hotel."

"The staff were wonderful, the rooms clean and functional, but the property is a huge maze and not easy to find your way around. The "high tub/shower" amenities are not the safest to use."

"Room was excellent, clean, spacious Parking was £32 overnight across the street, very close and secure Bathroom was amazing"

"A proper balance between modern amenities and classic hospitality. In a world where service has become a cliche without meaning, The Midland strives to live up to its history. A proper hotel at a time when they are vanishing in favor of cold technology and indifferent people. It’s been an absolute pleasure to stay at The Midland."

"Very good value"

"Room service bad"

"Staff were brilliant and very helpful Food was great coffee excellent. Not so keen on swimming pool been were everyone can look in and the room was very dated and warm, the fan hardly worked and we had a disabled room as there wasn’t anything separate the toilet and shower so water went all over the toilet. It’s was one night so we just got on with it.. but food and staff were excellent."