"Every aspect of the hotel was great. The location, building and presentation. Staff were fantastic, Lake View room was a treat and offered a very large double comfortable bed. The only down point was that our room was not serviced following our first night stay. Although reception was informed during the afternoon the room did not get serviced or towels changed. Spoke to house keeping next day and again by 3pm the housekeeping staff had disappeared and the room was not serviced. Complained at...
"Very Scottish decor’ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
"Stayed here for one night in a multiple beds room. Room was spacious and had all we needed. I would definitely recommend opting for the lake view rooms as the view is great! Both members of staff we interacted with were pleasant and helpful. Would definitely stay again."
"Very comfortable hotel, with a wonderful attentive staff. Well kept and clean hotel. Food was generous and very good.No problems or deficiencies encountered. Would certainly consider booking in future."
"Extremely friendly staff, who were helpful throughout the stay, very clean rooms and all efforts made to make up for the lack of a kitchen with continental breakfast provided in the room. Quiet, and well organised, excellent value. "
"I can't recommend this venue enough. Foon Delicious. Friendly Staff who go the extra mile. Relaxed and dog friendly.
Sunday Roast dinner was exceptional and breakfast lovely. Complements to the chef and kitchen staff too. "
"Love this hotel! It’s gorgeous our room had a view of the river and it was just so peaceful and the room was really clean and had everything we needed. The lady at reception was so friendly and was so helpful. We will definitely be staying again "
"We booked late and weren't guaranteed a ground floor room, we had a beautiful big ground floor room with a lovely view close by to the disabled toilet and disabled ramp at a very good price, Lovely cheerful and very helpful staff. "
"View from room was beautiful. Room condition was acceptable. Breakfast was basic buffet with cold cuts,cereal ,fruits , simple pastry ,coffee from automatic coffee machine. No hot food included in booking such as eggs or full English breakfast ,You have to pay more for that. "
"Business stop over .
Don’t judge a book by the cover springs to mind …
From the outside hotel looks ‘ tired’ .
Stepping inside WOW , loved it .
Original decor.
Room great
Food great
Can’t fault it
Would stay again
9/10 "
