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"Having stayed a few times over the years we knew what to expect . As usual all the staff were helpful and cheerful. However we stayed in room 6 overnight on a very hot day and night so the room was very uncomfortably hot and made sleeping a problem. We did notice there was an air conditioning unit in the ceiling which was not operating and there was no way to control it. Very disappointing, it would have made a big difference on such a hot night. Nevertheless we look forward to our next stay,...

"On arrival, I was given a sheet of paper to fill in, but it was so badly printed that I could not read it! The room was spacious, with a walk in shower, kettle and tea and coffee. However, the wifi did not work for me, and the TV kept cutting out, but the bed was comfortable. In the morning, there was no water from the taps, so I could not use the lovely looking shower; I had to wash with water from the kettle, from the previous evening. I feel that the staff should have been warning guests...

"Good buffet breakfast and friendly staff at check-in. Good shower pressure and controls. Marks off because only 2 glasses and 1 mug in a triple-bed room"

"Good air con. Plenty of parking extra at rear. Clean room. Lots of light switches but only 1 worked. No shelf in shower to stand anything on. Taps in sink not enough height to get kettle access. Corridor lit very dim a bit creepy for ladies on their own. Price of drinks in bar were extortionate. Lots of cameras in bar ceiling I counted 9 at least. No intention of taking our own drink but felt like Stalag 13 with cameras watching everyone. The wedding was excellent but not a place I would...

"Hugh & Jemma were lovely and welcoming people. The fresh bread is an extra plus. Spotless clean spaces."

"Room a little tired, bathroom had a number of things needing repair, eg. Toilet roll holder, drainage for bath. Room was also a little hot and AC not very effective… outside temp was 23 degrees or so… so when heatwave hits it will be overly warm in room to get a good night’s sleep. Staff very friendly, and hotel atmosphere was good. Didn’t try food - dinner or breakfast, nor tried gym, so cannot comment on those. Only two working ionity chargers due to people having stolen cables… not fault of...

"If you are visiting Sheffield you can’t go wrong with a stay at this hotel. So easy into sheffield( we were at the Arena) lovely and clean and new. Fab staff and service and food was great in restaurant."

"Easy parking"

"The receptionist was amazing she recommended a local pub for food as well very helpful. The room was ver spacius"

"Good value for money, polite, helpful and smiling staff. Plenty of parking, comfortable rooms and bathroom. Pub next door also ideal."

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."

"Very friendly and helpful staff. Delicious breakfast plenty to choose from. Very lovely hotel in a fantastic location."

"Lovely and charming Inn with great old world vibe."

"The rooms were excellent, staff were very good alround a very nice stay"

"The rooms are advertised as luxury but in my single room there wasn’t a wardrobe or any coat hangers just a cluster of about three hooks hinged together. The food in the Henry VIII restaurant left a lot to be desired only ate the evening meal there on one occasion out of a 4 night stay, the fish and chips were very fatty and the chips were nearly black. Regards to the breakfast over the 4 mornings the fried eggs were always cremated as was the bacon, on one morning I had a poached egg which...

"Nice place with helpful nice staff, but no good at all if it is hot. Rooms are not air conditioned so like all English buildings trap and keep heat."

"Great property, some TLC needed to the rooms and decor, but the friendly staff made up for it"