Really great place to stay if visiting Chessington. Kids loved the pool. Evening meal was great and so was breakfast. Easy to park.
Kate
เข้าพัก 1 คืน, มีนาคม 2024
4/10 แย่
Kirsty
เดินทางกับครอบครัว
25 มี.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Property was great and attractive to kids. Surprised there was no park at the hotel for children as nothing to do unless in theme park or an hour of swimming.
Pool was great. Fortunately we had a cancellation as unaware we had to book this in advance.
Staff were very unhelpful, couldn’t answer any of our questions at check in.
It wasn’t made aware before or after that we would need to make reservations for dinner or breakfast so therefore as restaurant was full we had to eat at a near by pub.
Theme park was great, clean and lots of attractions. Sadly 2 of the biggest rides we visited for were shut all day!
Animals were great and looked well kept.
Would visit the park again but don’t think we would stay in the hotel.
Christine ‘the kind breakfast lady’ as my daughter referred to it absolutely made our stay to be honest. As a solo dad with 2 young kids she was such a huge help in starting the day in an amazing way. Also the zoo and splash park was great for having an entertaining stay with the kids for a little holiday.
Our stay was very pleasant. Unfortunately Zafari Cafe wasnt open during pur visit. No phones in the room even though information said to dial 0 for reception on the room phone.
The most unprofessional, unfriendly, the management was a joke, she couldn’t find my booking for two hours, they were not welcoming, they were trying to refuse my booking, when Expedia call them they don’t wanted to reply, Expedia call me and talk to her, she doesn’t answered her phone and they were terrible customer service
Amazing! We had a great trip for my daughter s birthday. Very clean hotel, well organised, good food, great staff, great views, great swimming pool, everything was excellent!
Really enjoyed our trip for my daughters birthday. Staff were friendly. Kids had a lot of fun. Food was really good!
Meena
เข้าพัก 1 คืน, มกราคม 2024
4/10 แย่
Chun Kit Kenneth
เดินทางกับครอบครัว
6 ม.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Poor experience
The promoted room (even room numbers) outside view is poor (garage view). The other room (odd room numbers) view is good but too expensive, higher than 50%, told by staff. It is not reasonable.
Swimming pool should provide free towels (GPB 2 for hire, now). It is normal practice for any grade hotels (at least in Asia).
No game room for children.
It is a poor experience for such 4 star hotel.
Chun Kit Kenneth
เข้าพัก 1 คืน, มกราคม 2024
10/10 ดีเลิศ
Charley
เดินทางกับครอบครัวและเด็กเล็ก
5 ม.ค. 2024
My son, age 6, loves staying here. Great kids club, great staff and theme. Good breakfast too
Cheeper than a travelodge when its quiet on the park.
Food was great and decent value.
Dont be put off by it being a themed hotel for familys the rooms are big and very well kept.
Excellent stay at the Safari Hotel, all the staff members were helpful. We enjoyed an hour in the splash pool which we highly recommend, my 5 & 3 year old loved it. We would definitely stay again
Walm welcome from the start. Wasn’t told there is a deposit fee on Hotels. Com to stay there but still went okay in doing it. Had a family room and the view from Safari Hotels was across the enclosure! Ostriches, giraffess and much more out of a bedroom window. Not once needed to use the tv (felt like i had a nature on instead :-)