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"Had a lovely stay staff were fab and breakfast was lovely"

"The Oak Inn at Staplow is a really nice place to stay. Very friendly, Food is lovely, Our room was clean lovely comfy bed. Tea, Coffee and Biscuits. Breakfast you choose what you wanted and it was all cooked fresh for you. Great Place glad we found it."

"The room we stayed was very clean and lovely setting ,the breakfast was amazing and staff were very helpful and polite already place to stay."

"Staff were great, food good and great location would return."

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Nice sized room and bathroom. Access and parking was easy. Pubs close by for a drink and dinner."

"Lovely, clean, comfortable property with friendly owners. Breakfast was great quality too. The property is a short way from Abergavenney, surrounded by countryside - so very peaceful. A very relaxing stay."

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"On arrival we found most of the staff preoccupied with setting up function rooms for a local school prom which we had been advised prior to arriving was taking place. Received our key at reception and went in search of our bedroom. This was supposed to be an accessible room, it was less than desirable and unfit for a wheelchair user. Luckily I wasnt using my w/c on this trip! Despite requesting step free access and as near as poss to carpark it was a long walk down corridors and steps upto our...

"The food was nice, the staff were friendly however the hotel itself is on the main Hereford road and the noise all night was really loud and therefore we had 2 nights of unrest and no sleep. Unfortunately this would stop us going again"

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"Very clean property and the pud is great for food"

"Lovely room and good breakfast with helpful cheerful staff."

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Very comfortable room and an excellent host"

"Nice stay, friendly, helpful staff, lovely room decoré/amenities"