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"I"

"My stay went smoothly! The restaurant has a variety of food options to choose from which I was glad & ended up being really good! They provided free shuttle/rides from the hotel to the airport, just let them know what time you’ll need it for & theyll have it ready for you! The staff were super nice & helped in anything I needed. The pool was very relaxing & worth taking a dip in."

"the AC not working properly, the washbasin stuck, water dont run normally, in the kitchen i ask a gentleman , if i can get a disposable plate , or any kind , he refuse it , the manger came and talk to then and gives me a regular plate, and told me to bing back when i finished it. ( probably he was thinking the were taking foof to our room , he judge us , without know our intentions. ( plate was to cut a fruit in our room) !"

"Great breakfast, everything was good."

"Clean family suite that fit us with well. Fresh breakfast with a nice view of the courtyard and pool."

"Staff was friendly and helpful "

"Great steakhouse on the premises. Clean rooms for the most part"

"Clean room, excellent staff. They have shuttle to the airport starting at 4 am. "

"El staff muy amable, a 15 minutos del aeropuerto y lo mejor el desayuno incluido y delicioso."

"Convenient location to the airport. Rooms are clean and modern. Staff are friendly and helpful. Restaurant has gluten free options for breakfast. "

"Great property very clean and great staff"

"Todo nos gustó. Llegamos un poco tarde así que no lo pudimos disfrutar pero en general todo estuvo increíble."

"Great place to stay for La Fortuna. We had a great view of the volcano and enjoyed the wildlife on property"

"Room was large, clean and comfortable. Very conveniently located close to the airport with continuous shuttle service. First stay, we could take advantage of the breakfast buffet with excellent variety and plentiful. Second stay had early check-out before breakfast so the receptionist arranged for a generous snack bag of food to go. Denny's restaurant is right next door for any other meals. Although we didn't have time to use it, there was a gym and outdoor pool."

"No hot water in the shower. Charged us an extra 15USD for the 2nd person in the room. Food was so-so and pricey. They offered fruit for the morning as we were leaving before breakfast was served. They gave us one small container - enough for one person. We’ve been staying here regularly when we arrive and prior to leaving Costa Rica over the years as have friends and family based on our recommendation. Sadly, we will likely change hotels based on our last experience. Very disappointing. I...

"en general es genial el hotel, solo recomiendo consideren rom service pro las buenas noches . "

"This is a very well mantained boutique hotel. The waiters are the highlight of the restaurant, specially Guillermo. I would like to come back and relax in the beautiful gardens and swimming pool."

"Great Breakfast, staff"

"Para mi esta perfecta para rampa al aeropuerto, ademas del mall que tiene todo tipo de entretienemiento, comidas y regalos,"

"Falta algo de limpieza y atencion a clientes"