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"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"Extremely friendly staff nice room and bathroom "

"Clean room ,friendly staff , 100% deserve another visit"

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests"

"Lovely Hotel with very helpful staff. Unfortunately we had a night of no sleep. I informed the hotel that I was celebrating my Mother's 80th Birthday. I paid for a deluxe quadruple room for myself my Mother and my Daughter. The room was pleasant but smaller than images on the website and I feel overpriced for the size of room.Also we were kept awake by wedding guests right outside our window making lots of noise and swearing until the early hours! The hotel jnow my mum was celebratin her 80th...

"Amazing!"

"Amazing experience"

"The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...

"Loved the bath tub! Amazing pressure and piping hot water"

"Great room, food and service. Staff went above and beyond. "

"Very nice hotel, quiet"

"Slept really well. 2nd visit. Perfect location. Thank you kel x"

"The room was good and very clean. The staff were helpful and let us check in early. Breakfast was very good. The corridor leading to the room was a bit tired."

"Looking quite tired now in some of the rooms and have had to report maintenance requirements in different on my last 3 stays. Change of policy to not offer breakfast as part of a package without any change in price is sneaky and wasn't communicated at booking."

"We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again."

"The location of the hotel was excellent for the train station and town centre The room probably needs updating the bathroom especially had a noisy extractor fan and the bath was flimsy. Lovely spa and breakfast was nice to"

"I would definetly stay here again!"