โรงแรมและที่พักลาไซเอนากา

"I booked a 5:30 p.m. spa treatment and told the staff at booking that my phone had no service anywhere on the resort property. While I was soaking, the spa called at 4:51 and 5:02 p.m. to say the therapist could not arrive on time and ask if I could move to 6:30. I saw the messages at 5:15 but still had no service to call back. When I arrived at the spa at 6:15, I was told my appointment had been canceled because I had not responded. I understand that a new time might require confirmation, but...

"It was functional & that’s the best I can say. The male receptionist on arrival was at best inhospitable as if a guest arriving was an inconvenience & any questions were greeted with sarcastic attitude. Not at all professional! Unlike the lady on reception on Saturday who at least redeemed the reputation of the hotel a little"

"We loved the room's cleanliness. The staff was courteous. The breakfast was delicious, they had options for everyone. Was very pleased with my stay"

"In the front desk as the fist floor smell a lot like a horses."

"Elevators were not working and the employee at the front desk said they would be out for a long time. They also charge you to park in their parking lot."

"Staff were very nice and helpful but the breakfast area had cockroaches running around"

"Common areas were dirty. Breakfast was below average. No drain plugs in sink and bathtub."

"Bathtub drain was clogged. Vanity light flickered. When I told the front desk, I just got a shrug."

"Frayed carpeting!"

"Great place to stay in Sante Fe, loved the historic feeling of the motel itself. Very clean and comfortable. Highly recommended!"

"The room was clean and comfortable. I loved the SW style. It was so nice having a fridge, microwave and lots of space. The staff were very friendly and helpful. We would stay here again and recommend it to others traveling in the area."

"Omelette was very good! Room was nice!"

"I was there on work related travel, internet did not work in my room the entire weekend. The bed was sunken in the middle and slanted toward the head board. I think that must be an original mattress to the facility. The breakfast was not good at all. In fact, there are signs in the small dining room that tell you how much you can have, i.e., burritos which were cut in half and wrapped. The sign limits each customer to 2 which equals one burrito. I wouldn't eat more than that but there are some...

"Floor tiles missing, plumbing worked."

"There was only one towel set. Only two pillows abs light bedding. Bed was too hard and felt like bed springs. Next to bar dance place with shady people."