Shangri-La Hotels and Resorts hotels in Kuala Lumpur

From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone

Very comfortable hotel right in the thick of KL but calm and relaxed as soon as you walk into the lobby. Great staff - they changed my room without a question when I asked if I could have a different view

EQ Kuala Lumpur was a fantastic hotel for our stay in the city. The place was immaculate and the staff were incredibly friendly and helpful. It's location is really good for the center of town and easy to access tourist spots. Our room was spacious and clean, with a lovely view and comfy bed. The breakfast was great and had loads of options. We also had lovely room service and enjoyed drinks at the amazing Sky51 bar, which guests can access too. Thank you!

Lovely hotel and really friendly staff. The only downside was the poor view out of the hotel window.

Beautiful hotel. Pool area was stunning. Staff incredibly helpful and beautiful rooms. I would love to stay here again.

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Clean and modern. Lovely staff. We had a power cut during our stay which meant no breakfast first morning. We were only there two nights. Breakfast the next day was so good, we were even more disappointed that we’d missed it the day before. The only negatives I would say is that no reparations were made for missing breakfast and the air conditioning was not very cold. Apart from that, it was great.

Excellent features, lovely hotel, amazing staff, great value!

I would call this Hyatt a true 5 star hotel. Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.

Great location, super communication and a very helpful host. Would love to stay again. Thank you Rafi and team

Helpful and friendly staff. Great outdoor pool.

Good location. Executive club staff & facilities recommended. Pool area excellent. Only downside is that contractors have left floors and windows in a poor state. Nasty dirty streaks on most windows and adhesive stains on tile floors makes floors look as if they are ready for a refurb. not just 6 months old. Such a shame as this is not the fault of Four Seasons.

The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.

The rooms and the surrounding areas are tidy. Also, the staff are friendly and always ready to help.

Had a wonderful stay. Couldn’t have asked for anything more. Spacious rooms with good size tv with a few English channels. Bottled water supplied every day. Dish washing liquid and cloths supplied, didn’t use the dish washer. Powder supplied for the washing machine. Taxis outside the door were very cheap. Lovely pool.

Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.