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"Lizzy was my bar attendant downstairs she served me there with drinks but also helped me with directions to various locations and assisted in some questions I had about room services "

"Perfect stay, as always! A touch of luxury in a beautiful setting "

"Very good all round ! Except pet-friendly charge excessive compared to all the other Hotels we use regularly! Who normally charge between £6-£20 and are sometimes free. With the additional car parking charge now it is making our stay with you be carefully thought about. Shame you are becoming a bit Corporate greedy!! "

"Excellent stay. Terrific hotel - better than the hotel chains that I usually stay at but even better prices, and, in addition free breakfast included in the price."

"Clean quiet room"

"Very welcoming team."

"Excellent hotel , staff were very attentive, lovely atmosphere as it was coming up to Christmas.Room was ideal for a family of 4 with 2 grown up kids , good standard. Perfect for Dover port , which was only a few minutes away."

"Very warm and friendly welcome by all staff with great service and excellent choice of drinks especially there own Plumb Gin. Yummy. Very relaxed about our slightly late arrival. We loved the Innovative and quirky decor throughout. Bed was so comfy and the complimentary port for a night cap,loved it. So nice that there was no TV. In the bedroom too. Complimentary breakfast delicious and plenty food, hot and cold drinks to start your day. Definitely would really recommend staying here....

"Very friendly and helpful staff. Room was fine and lots of space. Great cooked breakfast included in the orice we weren't expecting. Will use again when in deal!"

"Room clean and fully equipped. Kettle and hot drink substances. Iron and ironing board and hairdryer. Staff friendly. Managed to sign up for scheme providing discounts based on purchases made. As usual, lovely view over folkestone harbour , with white cliff of dover in the background. Good music event on 1 of the 2 nights. "

"all was great"

"Beautiful building. Good sized rooms. Lovely staff. Great breakfast. "

"Friendly staff, lovely room and delicious breakfast. Excellent value for money. "

"Great room, amenities and breakfast. Would definitely recommend."

"Bad wifi and limited facilities. No fridge in the room, gym or anything really other than a square room with dodgy aircon. I would give it a 3 star but the staff were so friendly and helpful that it deserves a 5."

"Nice, clean hotel with good rooms."

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"Honestly the staff were amazing from check in to leaving. The room was lovely and clean. The bed was so comfortable best night sleep. Then to top it off the breakfast it was truly amazing. If ever in Deal again i would definitely stay there again. "

" Very friendly staff, great breakfast and great location. Dog friendly 😃. Would stay here again."

"Stayed in Superior room in hotel annexe. Very quiet and well furnished. Hotel interior was modern and clean. Excellent breakfast and staff very helpful. "