เรสซิเดนซ์ใน คีย์สโตน

"The room was as basic as it gets. There was no in-room coffee or tea. Coffee was served out of a big cylindrical coffee maker in the lobby. No morning breakfast. The website said they had memory foam mattresses but my room was a spring mattress…..and this is really weird, the spring bed mattress was turned upside down so that you would be laying on the unpadded bottom. Why would they do that? The room was also just marginally clean. The best things about the room was the off-season price and...

"Nice location. Breakfast was cold. All the hot tubs were not working but we were still charged the resort fee. Fire alarm went off as we were trying to pack to check out (it was a false alarm)."

"They let me reserve the room at 10pm, then after the payment went through they sent me a message stating check is between 4-7pm if you want to check in later you have to give the 72hr notice and there os NO front desk and no one will be back in office til 9am the next day! So why would you let me make a reservation of there is no way to get into the room?"