Search Hotels in Kentwood, Grand Rapids

"Loved the breakfast and dinner. did not use pool"

"Staff were friendly and helpful. While the hotel was generally clean, it needed some freshening up. With that being said, it was a perfect "close to the airport" and the city hotel. The free airport shuttle was so helpful! I had to leave for the airport at 4am and the driver was in the lobby waiting for me when I came down. I only stayed one night and left too early to get breakfast. However, the breakfast area looked wonderful. I would definitely stay here again."

"Overall, it was an okay stay. Friday night to Sunday morning. Breakfast was alright, if you like the frozen stuff that thaws out in those metal trays. The waffle area was a mess, but breakfast was fine overall. The pool and hot tub were functional. There was A LOT of loose hair and floating specs of God-knows-what in the pool. The beds were not very comfortable, and the pillows were very flat. There were some stains on the baseboards that looked like vomit that had crusted over. There were small copper-colored stains on some towels and bed sheets. It wasn't a terrible stay, but there were a lot of small things that my attention to detail caught. The staff was very helpful and accommodating."

"I was impressed that they served a mini omelette…never had that anywhere else. Also, there was a large variety of breakfast choices. The room was crisp and clean too!"

"Rooms were nice but you had to pay extra for everything including blow dyers and having your sheets changed. Laundry was on site but it was hard to do. Seemed every time I went to do laundry, one person had all the washers full. The coffeemaker was broken the whole time so we never got free coffee. The internet was the worst. We paid for one day of fast internet and it was worse than the free internet that didn’t work, if that makes sense. The staff was nice though and the building was secure even though it was not staffed 24/7. "

"Great place to stay with a bit of luxury like Nespresso coffee in the room and a wonderful breakfast served in the downstairs restaurant. "

"Didn't seem worth the premium. Kind of a tired property, bath drain broken, no free breakfast."

"Holiday Inn express is always nice. I typically use the gym which is clean and has sufficient equipment "

"comfy bed "