Search Hotels Near Japanese American Resource Center/Museum, San Jose

"It’s just run down and dirty. I was unpleasantly surprised."

"I should have checked also but there is a fee for parking. My bad but other things, there is a fee to use wi fi. There are no special security features for using elevator or stairs I.e anybody could go into your floor. I woke up to use the restroom , it was Around 3am and there is a sensor bright light that goes on in restroom, it was so bright like a spot light, they need to have dim lights. I would not go back."

"We at a last minute stop in San Jose and booked the Hyatt last minute. The hotel suited our needs for a one night stay. The room was clean and comfortable. Our initial front desk staff was great! He was friendly, courteous and informative. later in the evening we attempted to eat at the hotel restaurant. I'm not sure there is a restaurant. There were tables and a bar area right next to the front desk. I saw no restaurant staff. The front desk staff asked us to take a seat and he would be right with us. Several other guests were in line waiting hotel service. Needless to say, after 5 or so minutes we went back to our room. We called an uber to eat out. While waiting we noticed that a section of the glass awning, above the main entrance,was shattered. it appeared to be a safety hazard. In summary, it served our purpose for an unexpected overnight but nothing impressive or memorable. "

"Parking was conveniently next door and the staff was quite helpful and friendly."

"Yes"

"Parking valet was $49 extra which adds considerably to the nightly rate. Fortunately street parking was not an issue on this weekend. "

"Reception staff should be helpful when my visa didn't work with tap. Rather than laughing at my situation after a stressful trip and tell me there is no other choice than calling ur bank to activate the tap. I repeated that my tap doesn't work and insert the card works but the staff keeping denying saying it won't work. Finally after repeated call: "Can I at least try to insert it?" was able to do it and it worked. I'm a bit disapointed with the staff service. I was in a 3 stars hotel in SFO and they were so welcoming. I guess staff being snob thinking they are highly rated forgot the down to earth basic service quality."

"The rooms were really clean and staff was amazing."

"We stayed here for 2 days and i noticed a few reviews that had me questioning my decision in booking it. But it was better than i expected. Small issues were the ice machines not working and the one in the lobby was empty. The elevators were so slow we have to take the stairs that lead outside behind the hotel. The positive were the rooms were clean, they gave us water bottles when we checked in and the breakfast was SO GOOD. So many options for their continental breakfast that was restaurant tasting. The staff were really friendly especially when we checked in. Location was amazing we had a show at SJ improv and holo holo. Both were very short walks. We would stay here again for sure. "