"It's a small hotel with awesome location, attentive staffs and a wide range of thoughtful options. The breakfast setup was a bit unusual, but I liked it. I had a great stay and would highly recommend it."
"Good location…10 minute walk from Nagano Station. Helpful attentive staff. Very good breakfast buffet with a nice view of the city. Even without room service. Towels, coffee pods and toiletries were replenished via bag left on room door. My only “criticism”…they have done away with the large bottles of body soap and shampoo in the tub and replaced with small bottles. ☹️"
"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "