Dear Ms Thao,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled to know that our efforts in providing exceptional service have contributed to your satisfaction.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
Dear Kent,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.Your kind words about the flower have truly made our day. We are thrilled that we were able to exceed your expectations, and your feedback serves as a great motivation for our team.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
Dear Mr Ben,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled to know that our efforts in providing exceptional service have contributed to your satisfaction.If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
I love this hotel. The entry is spectacular with the flower arrangements in the lobby are amazing. and everything else was very nice.
Lydia
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก PHS Team วันที่ 4 เม.ย. 2024
Dear Ms Lydia,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.Your kind words about the flower have truly made our day. We are thrilled that we were able to exceed your expectations, and your feedback serves as a great motivation for our team.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
Dear Mr/Ms Connie,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
Dear Mr AKIHIRO,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.I have shared your comments with our staff, and they are equally excited to know that their efforts contributed to your enjoyment. Creating memorable experiences for our guests is at the heart of what we do, and your feedback reinforces that we are on the right track.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 ดีเลิศ
Chris
30 ม.ค. 2024
Chris
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก PHS Team วันที่ 1 ก.พ. 2024
Dear Ms Chris,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 ดีเลิศ
Anders
22 ม.ค. 2024
Anders
เข้าพัก 9 คืน, มกราคม 2024
การตอบกลับจาก PHS Team วันที่ 23 ม.ค. 2024
Dear Mr Anders,Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.Once again, thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon.Best regards,
10/10 ดีเลิศ
Mai
21 ม.ค. 2024
Mai
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก PHS Team วันที่ 23 ม.ค. 2024
Dear Ms Mai,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
Dear Mr Ji Soo,We hope this message finds you well. On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled to know that our efforts in providing exceptional service have contributed to your satisfaction.At Park Hyatt Saigon, we strive to create memorable experiences for our guests, and your feedback motivates us to continue delivering the highest level of hospitality. We take pride in exceeding expectations, and your acknowledgment reinforces that we are on the right path.If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
Dear Sir/Madam,Thank you for taking the time to share your feedback with us. We appreciate your input and are glad to hear that you chose Park Hyatt Saigon for your stay.We're sorry to learn that certain aspects of your experience were not as expected. Your comments are invaluable to us, and we genuinely appreciate your perspective. If possible, could you provide more details or suggestions on how we can improve and better meet your expectations?Thank you once again for choosing Park Hyatt Saigon. We value your feedback and look forward to serving you better in the future.Best regards,
We would be honored to welcome you back for another exceptional stay. Whether for business or leisure, the entire team at Park Hyatt Saigon looks forward to providing you with the same high standard of service that you experienced during your recent visit.
10/10 ดีเลิศ
Patrick
24 ธ.ค. 2023
Patrick
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก PHS Team วันที่ 18 ม.ค. 2024
Thank you very much for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.
10/10 ดีเลิศ
Wen-Ping
19 ธ.ค. 2023
Wen-Ping
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก PHS Team วันที่ 18 ม.ค. 2024
Thank you very much for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.
Thank you for choosing Park Hyatt Saigon and taking the time to share such wonderful feedback. We are delighted to hear that you had a very positive experience during your stay.
Dear Ms Lorna,If there's anything specific you would like to highlight or share in more detail about your stay, we would love to hear more from you. Our team is always here to ensure your future visits are just as enjoyable.Once again, thank you for choosing Park Hyatt Saigon. We look forward to welcoming you back for another memorable stay.Best regards,
On behalf of the entire team at Park Hyatt Saigon, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest.
10/10 ดีเลิศ
YU WEN
4 ธ.ค. 2023
YU WEN
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก PHS Team วันที่ 18 ม.ค. 2024
Thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon!
Thank you for choosing Park Hyatt Saigon. We genuinely appreciate your positive feedback, and we can't wait to welcome you back soon
8/10 ดี
jason
23 พ.ย. 2023
jason
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก PHS Team วันที่ 18 ม.ค. 2024
Dear Mr Jason,We hope to have the opportunity to welcome you back for an even more enjoyable experience. If there's anything specific you would like to discuss further, please feel free to reach out to us directly.Thank you once again for choosing Park Hyatt Saigon. We value your feedback and look forward to serving you better in the future.Best regards,
Dear Mr Hagit,Thank you for taking the time to share your feedback following your recent stay at Park Hyatt Saigon. We sincerely apologize for the challenges you encountered, and we deeply regret any inconvenience or disappointment caused.We value your feedback and hope that you will consider giving us another opportunity to provide you with the exceptional experience that our guests deserve.Once again, we apologize for falling short of your expectations, and we appreciate your insights as they contribute to our ongoing efforts to enhance our services.Thank you for bringing these matters to our attention.Best regards,
Comfortable stay but overpriced, in my opinion. Rooms are dated and was surprised when I came back to my room at after 2pm (I had gone out at 8am) and room was not made up yet. Staff are very helpful though, especially those at the front porch.
Marianne
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sergio วันที่ 14 พ.ย. 2023
Dear Ms. Ha,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sergio Ohliger (Mr.)Director of Rooms
10/10 ดีเลิศ
Rayson
23 ต.ค. 2023
Rayson
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Sergio วันที่ 14 พ.ย. 2023
Dear Mr. Hazra,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sergio Ohliger (Mr.)Director of Rooms
10/10 ดีเลิศ
Paul
19 ต.ค. 2023
Paul
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Sergio วันที่ 14 พ.ย. 2023
Dear Mr. Stocker,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sergio Ohliger (Mr.)Director of Rooms
One of the best hotel experiences I’ve had for a long time!
This hotel is absolutely beautiful. The staff are fantastic and all your needs are catered for. It is situated in a great area. Rooms are big and spacious. I wish I had been staying longer! 10/10 from the minute you walk through the doors
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Sergio วันที่ 9 ต.ค. 2023
Dear Ms. Heatlie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Dear Mr. Ping,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Returning to Park Hyatt and not disappointed, the standard is still top notch :) The absolutely highest standard in SGN, difficult to give a rating on price/quality of course. I will come back nxt time around
Flemming
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Sergio วันที่ 25 ก.ย. 2023
Dear Mr. Flemming,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Over prices, not agree to pay for that price, breakfast not convenient, not quality food, so cheap
Bathroom door can’t close also not clean, carpet hallway so dirty
Look nice out side but inside oh no , anyway I never come back again.
Jonathan
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Sergio วันที่ 20 ก.ย. 2023
Dear Mr. Jonathan,Thank you for bringing this to our attention and Tfor taking the time to tell us about your experience at Park Hyatt Saigon.We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with the team and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Dear Mr. Max,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Dear Mr. Lee,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Dear Mark,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
10/10 ดีเลิศ
noriaki
9 ก.ค. 2023
noriaki
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Sergio วันที่ 24 ส.ค. 2023
Noriaki 様、当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。敬具Sergio Ohliger (Mr.)Director of Rooms
Dear Caroline,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Sergio Ohliger (Mr.)Director of Rooms
In an age where big hotel flags seem to be on the decline, this Park Hyatt is a MAJOR exception. A reminder of what great hotels are supposed to be - excellent service, very comfortable rooms and elegant (and clean) throughout public spaces. Fantastic hotel.