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"The Ocean view room, had a ocean view. The staff was courteous but for the price paid, I felt the room was quite dated. No microwave in the room, if you want to heat up some food ( The town was almost dead at 7pm, with few dining options). No phone USB chargers as well. I would be okay if this was costing half of what I paid. "

"We had to upgrade our room because our “mountain” view room was on the first floor looking at the back yard with air conditioner unit. Staff was accommodating but we had to pay more for the upgrade. The toilet was commercial grade like they install at department stores, super LOUD. We ended up not flushing at night, because it was waking up the dead! Parking was free in the street across the hotel, otherwise, valet parking was $36 per day. Overall, the stay was nice. "

"Great location for walking to shops and restaurants. Property dated but clean and well kept. Parking first come first serve to get parking permit. Sta very courteous and efficient. "

"On the Ocean! Best location in Kona. Great Staff, never ran into one who wasn’t helpful in a genuine way. I will be using this resort for my future trips to Kona. Ahhhh. . . But these reviews will cause me to plan farther in advance if people catch! I certainly hope they do! Mahalo "

"Beautiful resort, great room and service but be prepared to walk a lot. The tram system doesn’t work that well by the end of our stay we didn’t even bother checking the schedule we just walked and beat the team most of the time. Also the cost to park is outrageous. You get charged $50/day. Highest rate I’ve experienced. Staff were wonderful and very helpful. The Concierge was fantastic. We enjoyed all the activities she planned for us; top notch adventures. The pool was nice but renting a double-lounger was $175/day, ridiculous. Most were empty until midday when the price reduced to $100 (after 1 PM). If they lowered the cost they’d get more rented. "

"The pools were very big and nice, but that is because there are no useable beaches any where close to here. The poolside restaurant is nice and affordable, however, it gets really busy, because it is the only reasonably priced option available. The Pico restaurant is the only other option, and it is severely over priced for what you get, and thus why it was never very busy. There are no other dining options within walking distance (within 1 mile). You need a car or other transportation to get anywhere. Since we were there only 3 days, no regular room cleaning, even though we could have requested it if needed. The room was recently renovated nicely, but walls and windows are paper thin, and had loud neighbors the first night (teenage kids)"

"What an amazing stay! I cannot express how awesome this place is. Multiple pools with waterslides were awesome, restaurant and bar directly by the main pools. Several hot tubs, BBQS, kids area, hotel functions daily, (live music, hula dancing, making leis, shave ice, yoga in the morning sunshine, free golf range and clubs...) I could go on and on!!! This property was within a mile from several shops and restaurants, Dolphin Quest, and other Hilton properties we were allowed free access and parking to... Not to mention the all the beaches within walking distance and others within a 15 minute drive. I cannot wait to visit with the family again, it was truly paradise!!!"

"Nice friendly staff "

"Quiet place, beautiful pool and grounds. "