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Best Western The Grand Hotel Hartlepool

3.0 star property
Travelers find the perfect city center base at this Hartlepool hotel, where British cuisine and complimentary WiFi complement morning coffee in the lobby

Choose dates to view prices

Best Western The Grand Hotel in Hartlepool offers a welcoming atmosphere and practical amenities. Guests enjoy a cooked-to-order breakfast and free in-room WiFi. The on-site restaurant serves British cuisine, and there's conference space and a banquet hall for events.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is ฿2,482
฿2,978 total
includes taxes & fees
7 Jun - 8 Jun
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About this property

Best Western The Grand Hotel Hartlepool

  • Hotel in the city centre
  • Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Best Western The Grand Hotel Hartlepool. The on-site British cuisine restaurant, The Grand Reastaurant, offers breakfast and dinner. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a banquet hall and a lift
    • A 24-hour front desk, meeting rooms and wedding services
  • Room features
  • All guest rooms at Best Western The Grand Hotel Hartlepool offer comforts, such as 24-hour room service, in addition to
  • Extra amenities include:
    • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
    • Free infant beds, cable channels and coffee/tea makers

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Best Western The Grand Hotel Hartlepool pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 7 Jun 2026 start from ฿2,482, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western The Grand Hotel Hartlepool?

Self-parking is free at this property.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Best Western The Grand Hotel Hartlepool?

Checkout is at 11 AM.

Where is Best Western The Grand Hotel Hartlepool located?

Located in the heart of Hartlepool, this hotel is within a 10-minute walk of Milll House Leisure Centre, Victoria Park and Hartlepool Maritime Experience. Museum of Hartlepool and Monkey Statue are also within 1 mile (2 km). Hartlepool Station is 5 minutes by foot.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 111 out of 357 reviews
Rating 8 - Good. 123 out of 357 reviews
Rating 6 - Okay. 63 out of 357 reviews
Rating 4 - Poor. 32 out of 357 reviews
Rating 2 - Terrible. 28 out of 357 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy and excellent breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Alway a nice room and friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kulwant

Liked: Staff & service, amenities
Room was big and staff were pleasant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spacious and clean as usual.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Room was incredibly spacious with more than enough light coming through the 3 windows...great double room, very tidy. Highly recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The room was fresh and clean. But a bit chilly.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great large and clean room.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel and indian restaurant and bar

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All lovely warm and comfortable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities
The age of hotel ensures beautiful architecture in the rooms Modern , clean , comfortable Staff were amazing and Helpful. A Polish lady an absolute credit . We ate at Mumbai below the Hotel . Highly recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
The main light bulb in the room needs replaced 'creates' Brighter room much like bedside light, excellent bathroom very spacious. Fabulous friendly staff. Especially Sandra at the front desk.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel building but rooms are modern and clean
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Viktorija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel room for the night. Quite loud at night with people coming and going but I guess thats the age of the hotel. Otherwise lovely and staff helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing
Stayed 1 night in May 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As said above amazing gorgeous massive hotel !

Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Stayed 1 night in May 2024