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Hotel Zagakukan

2.5 star property
Hotel in Hakone with a 24-hour front desk

Choose dates to view prices

Located close to Fuji-Hakone-Izu National Park, Hotel Zagakukan has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room with Roof Top Open Air Bath

Deluxe Twin Room with Roof Top Open Air Bath | Bathroom | Combined shower/bathtub, spring water bathtub, free toiletries

Deluxe Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private rooftop hot tub
Air conditioning
LCD TV
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Spring-water bath
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room with Roof Top Open Air Bath

Executive Twin Room with Roof Top Open Air Bath | Bathroom | Combined shower/bathtub, spring water bathtub, free toiletries

Executive Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private rooftop hot tub
Air conditioning
LCD TV
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Spring-water bath
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Bathrobes
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Spring-water bath
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Bathrobes
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Spring-water bath
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Yumoto, a neighbourhood in Hakone, is home to Hotel Zagakukan. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting.
Visit our Hakone travel guideOpens in a new window
Map
642-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Key Hiraga Museum - 3 min walk - 0.3 km
  • Hakone Toy Museum - 4 min walk - 0.4 km
  • Tamadare Falls - 7 min walk - 0.7 km
  • Gyokuren Shrine - 9 min walk - 0.8 km

Getting around

  • Hakone Yumoto Station - 6 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬2 min walk
  • ‪茶のちもと - ‬1 min walk
  • ‪山そば - ‬4 min walk
  • ‪箱根浪漫亭湯本店 - ‬2 min walk
  • ‪喫茶 マイアミ - ‬5 min walk

About this property

Hotel Zagakukan

Hotel near Fuji-Hakone-Izu National Park
Hotel Zagakukan provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, a lift and smoke-free property
Room features
All guest rooms at Hotel Zagakukan include perks, such as first-run films and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Spring water baths, free toiletries and hairdryers
  • 49-inch LCD TVs with Netflix, Hulu and streaming services
  • Premium channels, first-run films and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 300 metres

Conveniences

  • 24-hour front desk

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 11 and younger are not allowed at this property; all guests older than 11 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel ZAGAKUKAN Hotel
Hotel ZAGAKUKAN Hakone
Hotel ZAGAKUKAN Hotel Hakone

Frequently asked questions

Is Hotel Zagakukan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Zagakukan?

There is free parking nearby.

What time is check-in at Hotel Zagakukan?

Check-in start time: 5:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Zagakukan?

Checkout is at 1:00 PM.

Where is Hotel Zagakukan located?

Located in Yumoto, this hotel is steps away from Key Hiraga Museum and Hakone Toy Museum. Tamadare Falls and Gyokuren Shrine are also within 10 minutes. Hakone Yumoto Station is 6 minutes by foot.

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Reviews

Hotel Zagakukan Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 86 out of 100 reviews
Rating 8 - Good. 11 out of 100 reviews
Rating 6 - Okay. 2 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location! Excellent service from friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
nice size room. Great in room Onsen
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place the room and how quiet it is
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the hotel was great! The private onsen was heaven!
Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The service was great and the hotel was clean and spacious compared to many others we stayed at during the trip.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johanna Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hakone

We had a fantastic stay in Zagakukan in Hakone. We were celebrating our honeymoon, and the staff made our visit very special, with best service and nice bedding in the room! Unforgettable and the private onsen on tre rooftop was amazing! Highly recommend 2 nights in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience at this hotel- we only stayed one night but wished we stayed longer! We booked the room that has a rooftop hot tub and it was absolutely perfect l. Beds were comfortable, room had tatami mat, and the hot tub was very private, also always full of fresh hot water! We look forward to returning one day!
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly helpful and property was clean. Worth the price in my opinion.
Stayed 1 night in May 2024

10/10 Excellent

Jyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the private onsen connected to the hotel room. It really made for a romantic experience
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

Everything was great. The check-in was smooth. Staff super friendly and the room was amazing. They had tons of amenities for their guests. This is a hotel worth visiting!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxury property close to the main shopping street and station. You do not have to book a room with private onsen there are several day use onsen in the area where you can book a private room. I would recommend this hotel for your stay in Hakone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taste of Luxury

Beautiful Rooms, incredibly relaxing atmosphere.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

This hotel stay was a dream. Such a comfortable bed, spa-like bathroom setup with hot spring water in the bath. There were comfortable yukatas, pajamas and slippers available for use. We can’t wait to come back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well taken care of. Rooms were spacious and modern. Staff was excellent! They even decorated our room for my wife's birthday! We rented a room with a rooftop bath and we highly recommend it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room which was clean and spacious with great amenities, however there was a slight damp smell. The rooftop onset was amazing albeit rather hot so we had to keep adding cold water the entire time we were in it and only used it once for that reason. The property would be improved with an option for breakfast.
Stayed 1 night in Sep 2024