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"Indifferent, inept staff. When issues were raised, they"

"Lovely hotel perfect location for me. Excellent staff and service. Rooms are clean and spacious and updated. Would be better if the pool and sauna were open"

"This is one of the best hotels we have ever stayed in. Great location, excellent breakfast, and superior concierge service. This is an expensive property. But you get what you pay for here. Superior room, beautiful property, and 4 very good dining options."

"Overall I really enjoyed staying at this hotel. It’s got that old charm with modern touch. My next door guest room played music very loud all night until 3am. I guess sound proof wall wasn’t thick enough well, other than that it’s very nice place and strongly recommend to anybody visiting London Mayfair area."

"Great location and amazing hotel. Highly recommended"