"Hotel was very nice. However the soap dispenser in the bath was broken. I went to the front desk to request soap to take a shower the attendant said he didn’t have any and the staff was gone. I asked if he had any in storage and he said no. He showed no empathy nor did he offer a discount because of the inconvenience. Bottom line bring your own soap and shampoo."
The Hollywood Franklin Hotel near Universal Studios
10/10 Excellent
"Hotel was definitely unique and beautiful. Staff was helpful and friendly. Parking is strictly valet. The room was clean and comfortable. The bathroom was a good size but the shower took a few minutes to warm up. The diner served good food and had great staff. Take the stairs, they’re are lined with a variety of autographed photos. The property is in a safe and quiet neighborhood. "