Checking in was delayed, at first it was understandable, because I came around 2:30 ish which is really early than the checking in time which is 3:00pm, I came back at 3pm, they said room is not ready yet and they’re already rushing it. Back at 3:30, I was told that room os bot ready yet, was offered a different room but I can’t coz I am with my 2 kids and husband, we reserve a 2 queen beds, We were able to check in at around 3:40 ish, and the guy in front desk didn’t even show any empathy to us, did said sorry but didn’t feel the sincerity. No power outlet on the side table. Room is pretty decent and clean though, 2 queen bed with only 2 pillows each bed. Ask for an extra pillow, we waited for 4 hours, nothing came, we have to go down to the lobby to get an extra pillow.
