"The room was pleasant and a good temperature. The shower room was ideal and clean. Everything including linen clean.
Breakfast was great, a good buffet, and my dietary requirements well catered for. We were able to have others join us for breakfast for a family breakfast."
"Room was spotless ,bedding was clean and comfortable .
Food in restaurant was excellent and staff were all very helpful and friendly.
Location of hotel is ideal for shopping, theatre and music gigs."
"Room was very dirty, with cobra webs hanging from the ceiling and coving. The walls were very dirty with marks and filth. The radiator had what looked like 2 spots of spit on it. The shower tiles were black with mould and showing their age. Bottom of the room door was all damaged and paint missing/flaking. Not what I expected for an £160 a night stay. No milk for the tea/coffee and not topped up. The lift was very old and was worried we we be trapped in it, as was making all sorts of noises. Would not stay here again."
"Arrived earlier than expected, the staff on reception managed to check us in to a room, which was a bonus. The hotel is in a good location, only a few mins walk away from the main City centre amenities. The room was comfortable, would stay here again"