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"For context, we stayed here as part of our honeymoon in Portugal, and it was by far the best place we stayed. The design of the hotel was beautiful. Everywhere you looked, there were fantastic views of the Douro River and surrounding hills framed by massive windows. The facilities were amazing. The staff was very very kind and helpful everywhere you went. The food at breakfast and both of their main restaurants was phenomenal. It really felt like a luxury hotel experience and was well worth the...

"Lovely hotel, front desk staff very helpful. Rooms clean and spacious. Breakfast fresh and varied. Outside pool ideal and always had beds available. Short Uber/Bolt trips into city centre for normally 5-7€. Airport trip 12€."

"This hotel exceeded our expectations. If you are looking for a break with some relaxation time plus visiting Porto this hotel is ideal. A short walk to the train station and in Porto within 20 minutes plus a lovely beachfront location. Highly recommended"

"Great hotel"

"Very hard to get to the location.. GPS had the location in the wrong place, NO street parking… limited property parking…. Room, staff were great, clean, fresh and new… Just poor location…."

"My family’s holiday at Hilton Gaia was seriously affected by the hotel’s handling of payments. Despite my stay being fully prepaid, as validated at check-in, my card was charged multiple times for significant amounts without my authorization or any prior information. The hotel acknowledged that these transactions were the result of errors, but a series of unauthorized charges is completely unacceptable and raises serious concerns about their payment procedures. Despite the sincere apologies from...

"Las camas no son muy cómodas, las instalaciones no son las más bonitas, aunque la propiedad está en un área tranquila, sin ruidos. se puede descansar por lo menos con tranquilidad, la mejor ventaja es que tiene acceso a muchos estacionamientos, es una característica buena, ya que en Europa es difícil encontrar propiedades con estacionamientos propios, así que si rentas un auto es fabuloso y el centro de Porto queda a 20 minutos en carro."

"They didn’t honor the price Expedia offered me. I made a reservation with a guaranteed rate, and Expedia confirmed that this was the amount I would be charged upon arrival. However, when I checked in, the hotel charged me the standard rate instead. I contacted Expedia, but they refused to take responsibility and told me I would have to resolve the issue directly with the hotel. I then spoke with the hotel, and they assured me they would refund the difference. It’s now been 11 business days, and...

"Perfect location"

"Great location, parking in the hotel was a plus, bathroom was modern, no tvs in the bedrooms."

"Travelled alone yet I was allocated a twin room. This didn't make any sense and when I asked for a double, none available."

"Room was clean"

"Excellent dans tout"

"Lovely hotel with a welcome letter. Hotel was clean and near many nice restaurants. Around 17min walk to Douro river area. Staff was very helpful and nice! Breakfast was great! Highly recommended!"

"A lovely hotel in an amazing location. Our room was facing the river and the bridge, a spectacular view to wake up to! Also facing the square to experience the street music every night! The staff is friendly and helpful, a call out to Hugo and Olivier for their attentiveness and great customer service! Overall a very pleasant stay! Would recommend the hotel for its location, friendly staff and quality breakfast!"