A new hotel and hence, all facilities were very clean and new. Comfortable room except will be useful to have a mirror in the room itself instead of having to use the mirror in the toilet. For coffee making facilities, need to have better coffee packets and more packets of creamers. Main disadvantage of this hotel is not sufficient parking spaces. Even the roadside parking is full at night. Overall, very polite staff and good services and the minor issues mentioned above are more for future improvement. I will still stay in this hotel if I go to Penang again and will also recommend it to my friends and relatives.