โรงแรมใกล้แกลเลอรีประวัติศาสตร์, ลาสเวกัส

"Clean, safe and best environment"

"We were charged a fee out of the blue for "violating their no-smoking policy" in the room. They sent us a voicemail to notify us of the fee. We called back and told them that we don't smoke and never have ever smoked, so there's no way we could have violated the policy. They said that we "may or may not be lying" and that people lie to them all the time about it. I was pissed. I offered them to come to our room immediately and do an investigation and prove to us that we were smoking in the room....

"Clean room, staff are friendly and helpful. This hotel smells good all the time. It's walking distance to the mall and Wynn Hotel."

"exelent"

"Booked a standard superior room but was given an accessible room instead without notice in advance."

"La cama estaba súper incómoda (vieja) y el servicio de limpieza de las habitaciones muy malo"

"Good price for the location"

"Overall, our stay at the Palazzo was "ok", but there were several aspects of the experience that were disappointing. My biggest concern was the substantial incidental hold placed on our debit card at check-in. This was not explained to us at check-in. We stayed five nights, and the Palazzo placed a $750 hold ($150 per night) on our card. We don't charge purchases to our room, so having that amount of our available funds tied up for the duration of our stay was inconvenient. Ironically, we were...

"Old hotel"

"Clean"

"the elevator are ogly, dirty and slow"